Rodney Richard
Morgan City,LA
Summary
Results-driven Operations Manager with expertise in problem-solving, team leadership, and inventory management. Proven track record in enhancing supply chain performance and fostering a culture of safety.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Operations Manager
Kentwood Springs / Primo Brands
Patterson, LA
04.2006 - Current
- Develop training programs that improve employee performance.
- Analyze operational data to identify trends and strategies for continuous improvement.
- Coordinate logistics and distribution strategies, optimizing supply chain performance across multiple regions.
- Manage all inventory and supply chain operations by ordering, receiving, and maintaining products to achieve timely and accurate delivery and to maintain warehouse stock levels for accurate daily deliveries.
- Utilize inventory management software, Oracle, SAP, to track stock levels and optimize replenishment schedules.
- Manage all inventory through daily and monthly physical counts inputted into company program software, (Oracle, SAP) to ensure accuracy.
- Foster a culture of safety compliance, reducing workplace incidents through proactive training and awareness.
- Supervise operations staff and keep employees compliant with company policies and procedures.
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conduct daily performance reviews, identifying both achievement and areas for improvement and developing action plans to address them.
- Lead hiring, onboarding and all training of new hires to fulfill business requirements.
- Enhance customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyze and report on key performance metrics to senior management.
- Oversee all facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times and staying compliant with all LDH and FDA policies.
- Manage budgets effectively for all facility concerns.
- Manage all employees by fostering a positive work environment and providing opportunities for professional growth.
- Handle all staff training, new hires, safety (driving and OSHA), and all company initiatives.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Route Sales Representative
Kentwood Spings / Primo Brands
Houma, LA And Patterson LA.
02.1996 - 04.2006
- Conducted route planning to optimize delivery schedules and reduce travel time.
- Managed inventory levels, ensuring product availability for timely deliveries.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Implemented safety protocols during transportation, maintaining compliance with regulations.
- Fostered relationships with clients, promoting brand loyalty through personalized service interactions.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Warehouse Manager
Kentwood Springs / Primo Brands
Houma, LA
09.1992 - 02.1996
- Managed daily warehouse operations to ensure efficient product flow and inventory management.
- Oversaw receiving, storage, and distribution processes to maintain optimal stock levels.
- Utilized inventory management software to track stock levels and optimize replenishment schedules. RIM, Oracle
Education
High School Diploma -
Morgan City High
Morgan City, LA05.1984
Skills
- Operations management
- Inventory control
- Project planning
- Supply chain management
- Team leadership
- Problem-solving
- Customer service
Accomplishments
- Earned the “Employee of the year ” Award in 2003,2011,2017
Certification
- Certified - Smith System Driving instructor through Kentwood Springs.
- Forklift oprerations certification through Primo Brands
- CDL drivers license with Air Brake endorsment.
Timeline
Operations Manager
Kentwood Springs / Primo Brands
04.2006 - Current
Route Sales Representative
Kentwood Spings / Primo Brands
02.1996 - 04.2006
Warehouse Manager
Kentwood Springs / Primo Brands
09.1992 - 02.1996
High School Diploma -
Morgan City High