Rodney Spencer
West Palm Beach,FL
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
13
13
years of professional experience
Work History
Sales Representative Team Leader
Storage Rentals Of America
West Palm Beach, FL
09.2021 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine storage needs and requirements.
- Adhered to company initiatives and achieved established goals.
- Answered inquiries from prospective customers regarding features of location and and services offered.
- Performed regular follow-ups, Move ins with prospects to close deals in a timely manner.
- Answered inbound calls
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Executive Asisstant/Property Manager
Costal Hospitality Group
San Diego, CA
04.2018 - 08.2021
- Performed data entry tasks into various software programs including MS Excel spreadsheets,Hotelogix,and Staygrid.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Coordinated multiple schedules and appointments using online calendaring system.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Facilitated communications by handling customer calls, Making reservations and booking tenants for 5 locations.
- Managed daily invoices, reports, budgets,taxes, creating excel spreadsheets.
Market Research Analyst
Luth Research
07.2016 - 09.2017
- Conducted unbiased interviews with clients to attain detailed information/feedback regarding client needs and services and product use
- Maintained high completions on telephone interviews/surveys
- Communicated clearly and effectively during telephone conversations.
Restaurant Manager
Cheeburger/Cheeburger
01.2016 - 06.2016
- Scheduled and directed staff in daily work assignments
- Developed social events to boost sales and increase profit margin
- Assisted with cooking, cleanup, and maintenance needs
- Conducted and participated in staff meetings and leadership training.
Promotions
Hard Rock Hotel 207&Float, Good Timez Design, Block 16-DJ.Mark Thrasher, Chris London, Stax Pro Entertainment
12.2013 - 01.2016
- Organized and publicized events throughout the community via flyers, posters, and social media
- Managed VIP guest list and organized table service for large parties while providing impeccable customer service
- Conducted business and developed a positive rapport with hotel concierges, hostels, and community businesses.
Server
San Diego Restaurants-Gas lamp District
10.2010 - 11.2012
- Greeted customers in a timely and friendly manner
- Accurately recorded orders and served food and beverages to customer’s satisfaction
- Correctly calculated charges, issued bills, and collected payments.
Education
Bachelor of Science - Performing Arts, Theater
DeSales University
01.2006
Timeline
Sales Representative Team Leader
Storage Rentals Of America
09.2021 - Current
Executive Asisstant/Property Manager
Costal Hospitality Group
04.2018 - 08.2021
Market Research Analyst
Luth Research
07.2016 - 09.2017
Restaurant Manager
Cheeburger/Cheeburger
01.2016 - 06.2016
Promotions
Hard Rock Hotel 207&Float, Good Timez Design, Block 16-DJ.Mark Thrasher, Chris London, Stax Pro Entertainment
12.2013 - 01.2016
Server
San Diego Restaurants-Gas lamp District
10.2010 - 11.2012
Bachelor of Science - Performing Arts, Theater
DeSales University
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