Rodney Turner Jr.
Taylor,MI
Summary
Highly-motivated employee with 14 years experience at the Department of Health and Human Services. I am committed to the work I do. I work diligently every day to show that I care about the outcomes of the work and want to inspire team members to do the same. I am an excellent communicator that accurately and clearly share information. I possess outstanding time management skills and able to hold myself accountable to meet deadlines. I demonstrate honesty when dealing with internal and external customers. I conduct myself in a positive manner despite stressors and challenges to set the tone to ensure others watching or listening will respond in a positive manner.
Overview
14
14
years of professional experience
Work History
Assistance Payments Worker-11
Department of Health and Human Services
Taylor, MI
08.2010 - Current
- Assist with applications for government benefits such as Medicaid, Food Assistance, Cash Assistance, Child Day Care, SER programs.
- Attended court hearings as a representative of the organization when needed.
- Determine organizational policies regarding program eligibility, requirements and benefits.
- Medical Contact Worker for 4 years with the department
Education
Some College (No Degree) - Building Construction Management
Michigan State University
East Lansing, MISkills
- Interviewing Techniques
- Policy Knowledge
- Financial Assessment
- Benefits Administration
- Telephone Etiquette
- Time Management Abilities
- Excellent Communication
- Adaptability
- Task Prioritization
- Organizational Skills
- Effective Communication Skills
- Self Motivation
- Eligibility Determination
- Relationship Building
- Reliability
- Active Listening
- Problem-Solving Abilities
- Multitasking
- Application Review
- Documentation and Paperwork
- Team Building
- Effective Communication
- Professional Demeanor
- Interpersonal Communication
- Time Management
References
References available upon request.
Timeline
Assistance Payments Worker-11
Department of Health and Human Services
08.2010 - Current
Some College (No Degree) - Building Construction Management
Michigan State University
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