Professional with extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Work History
Department Supervisor
2 Years 4 Months
Lowe's Home Improvement | 11.2023 - 03.2026
Managed a team of 8-10 retail associates, providing guidance and support to ensure excellent customer service.
Monitored inventory levels and implemented replenishment strategies, preventing stockouts and minimizing excess inventory.
Resolved customer complaints or issues promptly, ensuring high levels of customer satisfaction.
Conducted performance evaluations for team members, identifying improvement areas and providing constructive feedback to enhance team capabilities.
Implemented visual merchandising standards to create an appealing shopping environment that maximized sales potential.
Monitored inventory levels and implemented effective replenishment strategies to prevent stockouts and minimize excess inventory.
Analyzed sales data to identify trends and opportunities for improvement, leading to the implementation of targeted marketing campaigns.
Built strong customer relationships through personalized interactions, contributing to increased repeat business.
Construction Laborer
1 Year
Thomas Burns Plastering | 11.2022 - 11.2023
Assisted in the construction of residential and commercial buildings, ensuring adherence to safety protocols and building codes.
Assembled scaffolding platforms ladders ramps walkways etc. according to specifications/safety applications.
Managed inventory of construction materials and supplies, ensuring timely availability for ongoing projects.
Assembled scaffolding platforms, ladders, ramps, and walkways on construction sites following safety specifications.
Mixed concrete, cement, and mortar according to specifications, ensuring proper consistency for optimal application.
Associate II
3 Months
Yuba River Moulding | 08.2022 - 11.2022
Operated and maintained sawmill equipment, including saws, conveyors, and log loaders
Aligned logs on conveyor to enhance efficiency and reduce waste
Ensured proper alignment of logs on the conveyor to maximize efficiency and minimize waste
Collaborated with team members to optimize workflow and meet production targets
Coordinated with team members to streamline workflow and achieve production targets
Sorted lumber based on quality standards, separating defective pieces for further processing or disposal
Sorted lumber by quality standards, isolating defective pieces for processing or disposal
Followed safety protocols at all times, wearing appropriate protective gear and reporting any hazards or incidents immediately
Central Supply Technician
5 Years 8 Months
Adventist Health + Rideout | 06.2013 - 02.2019
As a Central Supply Technician, I would deliver equipment and supplies to Surgery, ER, ICU, Radiology, Labor and Delivery, Respiratory and other departments according to prescribed procedures and techniques.
Restocked and delivered isolation carts, crash carts, and processed daily patient charges while testing new procedures and products.
I managed logistics for all medical products used at the hospital, ensuring efficient supply flow.
I was nominated for Employee of the Month for restructuring the Labor and Delivery physical and digital inventory and workflow, a previous issue for many years, by myself.
Ensured compliance with safety protocols in supply handling and storage.
Managed inventory control processes for medical supplies and equipment.
Coordinated daily supply orders to meet departmental needs efficiently.
Trained new staff on supply chain procedures and best practices.
Streamlined workflows to enhance accuracy in supply distribution operations.
Collaborated with healthcare teams to assess and fulfill supply needs proactively.
Consistently met or exceeded departmental performance metrics by focusing on accuracy, efficiency, and timeliness in all central supply tasks.
Increased efficiency in the central supply department by streamlining inventory management processes.
Maintained a clean and organized work environment, ensuring easy access to necessary supplies for medical staff.
Fostered a culture of continuous improvement by regularly reviewing processes and implementing necessary changes for increased efficiency and effectiveness.
Waiter
4 Years 3 Months
Lumberjacks Restaurant | 05.2008 - 08.2012
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for all guests.
Collaborated with kitchen staff to facilitate timely and accurate order delivery, minimizing wait times.
Trained new team members on menu offerings and service standards, fostering a knowledgeable workforce.
Resolved guest complaints promptly and professionally, maintaining high levels of customer loyalty and trust.
Conducted inventory management, ensuring adequate stock levels while minimizing waste and costs.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Communicated with kitchen staff to enable accurate food preparation.
Complied with all company policies regarding uniform standards, punctuality, and professionalism.