Summary
Overview
Work History
Education
Skills
Timeline
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Rodney Webster

Baltimore,MD

Summary

Driven operations supervisor with a proven track record at FedEx Ground, enhancing operational efficiency and reducing employee turnover through effective management and quality assurance. Skilled in operations management and staff supervision, I excel in fostering team productivity and ensuring compliance with industry standards. Achieved significant improvements in performance monitoring and task delegation, leading to streamlined processes and heightened team achievements.

Overview

5
5
years of professional experience

Work History

Operations Supervisor

FedEx Ground
04.2020 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

Produce Clerk

Giant Food
05.2019 - 04.2020
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.

Education

High School Diploma -

Woodlawn High School
1801 Woodlawn Dr
06.2019

Skills

  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Warehouse Operations
  • Management
  • Quality Assurance

Timeline

Operations Supervisor

FedEx Ground
04.2020 - Current

Produce Clerk

Giant Food
05.2019 - 04.2020

High School Diploma -

Woodlawn High School

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Rodney Webster