Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Superior Honor Award, Achievement Award, Safe Driving Award,
Languages
Interests
Timeline
Generic

Rodolfo Allen

Hephzibah,GA

Summary

Dedicated security professional with extensive experience at the Panama Canal Authority, skilled in incident reporting and CCTV surveillance. Proven ability to enhance safety protocols and foster superior customer service. Recognized for leading emergency drills and maintaining high standards of professionalism, ensuring a secure environment for personnel and visitors alike.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Security Officer

Panama Canal Authority ( A C P )
04.1985 - 06.2020
  • Enforced security protocols to ensure safety of personnel and property.
  • Monitored surveillance systems, promptly reporting suspicious activities.
  • Conducted regular patrols to deter unauthorized access and maintain order.
  • Collaborated with law enforcement during incidents to enhance response effectiveness.
  • Developed incident reports detailing security breaches for management review.
  • Implemented risk assessment strategies to identify vulnerabilities in security operations.
  • Led emergency drills, enhancing team readiness and response time during crises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
  • Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Examined doors, windows and gates to verify security.
  • Enhanced visitor experience by providing courteous and efficient security screening.
  • Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.

Driver

US EMBASSY
04.1986 - 10.1993
  • Operated various vehicle types, ensuring safe transportation of goods and passengers.
  • Conducted routine vehicle inspections, maintaining compliance with safety regulations and standards.
  • Managed logistical routes effectively, optimizing delivery times and reducing fuel consumption.
  • Implemented process improvements to enhance operational efficiency in daily routes.
  • Maintained accurate records of mileage, fuel usage, and maintenance schedules for fleet vehicles.
  • Collaborated with dispatch teams to coordinate timely deliveries and address any route issues promptly.
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Obtained signatures from customers upon delivery of goods.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.

Education

Bachelor of Science - Integrated High School Program

Technical Professional Institute
12-2012

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Surveillance
  • Physical fitness
  • CCTV monitoring
  • Superior customer service
  • Security screenings
  • Staff management
  • Stationary surveillance
  • Security equipment operation
  • Metal detector operation
  • Emergency management
  • Theft prevention training
  • Dispatch
  • Weapons training
  • Arrest procedures
  • Active shooter training
  • Emergency evacuation procedures
  • Hazardous materials response
  • Defensive tactics training
  • Asset protection
  • Interior and exterior patrol
  • First aid and CPR certified
  • Entrance control
  • Bomb threat procedures
  • Shift work experience
  • Checkpoint management
  • Fire safety training
  • Work ethic
  • Verbal and written communication
  • Punctuality
  • Security protocols
  • Self-defense

Accomplishments

  • Successfully completed two-week security training program.
  • Helped company recover $[Amount] by identifying and reporting internal theft.
  • Reduced shoplifting rates by [Number]% through improved surveillance procedures.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved which led to [arrest].
  • Documented and resolved [theft] which led to verbal, admonishment, suspension, and dismissal of labour.
  • Supervised team of [ 8 ] staff members.

Certification

Yihadism strategic operation curse ,sponsored by the United Nation ( UNODC )


Principles of C P R and First Aid Trauma Certification.

( US EMBASSY )


Defensive and Safe Driving.( Canal Protection Division )

( US EMBASSY )

Orientation and Indoctrination Curse. ( Physical Security & Protection ) Panama Canal Commission )


Counter terrorism Awareness Course. ( Panama Canal Commission )


Security Officer Training Basic Course. ( PPSTN )


Costumer Service Training. ( Panama Canal Authority )


Panama Canal Operation Course. ( SIDMAR )











Superior Honor Award, Achievement Award, Safe Driving Award,

Safe Driving Award ( 4 ) Years. US EMBASSY. 

Certificate of Appreciation for a Dedicated Service. ( Panama Canal Commission )

25 Year Safe Driving Award. ( Panama Canal Authority )

25 Years Service Achievement Award. ( Panama Canal Authority.)

Superior Training Performance Award. ( Panama Canal Commission )

Second Place Incident Report Award  in one year. ( Panama Canal Commission )



Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Community Cleanup
  • Dancing
  • Participating in cultural exchange programs and homestays

Timeline

Driver

US EMBASSY
04.1986 - 10.1993

Security Officer

Panama Canal Authority ( A C P )
04.1985 - 06.2020

Bachelor of Science - Integrated High School Program

Technical Professional Institute

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