-Manage and coordinate aspects of project planning, including forecasting, cost tracking, scheduling, and delivery logistics for up to 3 projects simultaneously
-Lead the development and review of project scope work, oversee bid reviews, and ensure compliance with project parameters
-Conduct regular project status meetings, provide timely updates to stakeholders, and address any customer relations concerns or issues
-Designed and implemented patient screening tools and intake questionnaires for hospital community programs
-Conducted a minimum of 16 patient interviews daily, either in-person or remotely, and recorded interview notes
-Managed and updated 2 patient databases, documenting confidential medical information and socioeconomic information
-Served as subject matter expert among the multidisciplinary E.R. team on local community resources, partnerships and ongoing hospital initiatives
-coordinated with healthcare providers, insurance companies, and patient families to create comprehensive post discharge care plans for patients
-Collaborated with 10 department heads to identify inventory management challenges and assisted teams in hitting their sales targets
-Delivered exceptional customer service by monitoring and resolving customer complaints