Rodolfo Arrieta
Miami ,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Internet Manager
Moss Bros Toyota
Moreno Valley, CA
06.2019 - 06.2022
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Sales Representative
Nissan Of Mission Hills
Mission Hills, CA
03.2019 - 05.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Assistant Floor Manager
Acura Of Alhambra
Alhambra, CA
10.2018 - 02.2019
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Product Specialist
Bravo Chrysler Dodge Jeep Ram
Alhambra, CA
06.2017 - 09.2018
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of vehicles Chrysler, Dodge, Jeep and Ram product line.
- Assisted with demonstrations for vehicles Chrysler, Dodge, Jeep and Ram to showcase functionality.
- Logged phone numbers and email addresses to contact customers for follow-ups.
Education
Associate of Arts - Business Administration
Strayer University
Washington, DC06.2024
Skills
- Needs Understanding
- Closing Sales
- Product and Service Knowledge
- Automotive Knowledge
- Client Development and Retention
- Complex Problem-Solving
- Commission Sales
- Technological Knowledge
- Unsupervised Learning
- Persuasive Negotiations
- Sales Expertise
- Sales Generation
- Promotional Campaigns
- Qualified Lead Generation
Languages
Spanish
Native or Bilingual
Timeline
Internet Manager
Moss Bros Toyota
06.2019 - 06.2022
Sales Representative
Nissan Of Mission Hills
03.2019 - 05.2019
Assistant Floor Manager
Acura Of Alhambra
10.2018 - 02.2019
Product Specialist
Bravo Chrysler Dodge Jeep Ram
06.2017 - 09.2018
Associate of Arts - Business Administration
Strayer University
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