Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rodolfo De La Cruz Jr

Oakland,CA

Summary

Proven Pharmacy Technician with a track record of enhancing pharmacy operations and customer service. Skilled in processing and labeling prescriptions with detail-oriented precision, contributing to significant accuracy levels in cash handling and prescription management. Demonstrates exceptional proficiency in insurance billing and customer engagement, ensuring optimal service delivery and operational efficiency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Customer Service Associate Cashier

Walgreens
Oakland, CA
04.2017 - 12.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
  • Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.

Pharmacy Technician

Clayworth Healthcare Pharmacy
Castro Valley, CA
07.2015 - 11.2015
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Pharmacy Technician

Safeway
12.2014 - 01.2015

Dispensed medications to patients in accordance with pharmacist orders.

Managed inventory, rotated stock, removed expired or damaged drugs, and resolved discrepancies in drug counts.

Entered and processed prescriptions into internal system with accuracy to avoid filling delays.

Created new customer profiles and updated information in pharmacy computer system.

Managed medication stocks, including conducting counts, labeling products and maintaining controls.

Pharmacy Technician

Parnassus Heights Medical Pharmacy
04.2009 - 01.2014

Restocked shelves and prepared expired drugs for return.

Entered orders into the system and filled medication orders.

Created new customer profiles and updated information in pharmacy computer system.

Managed inventories, rotated stock, removed expired or damaged drugs, and resolved discrepancies in drug counts.

Prepared and submitted claims to insurance companies for payment.

Communicated with insurance companies for billing purposes.

Education

Pharmacy Technician - Pharmacy Technology

Everest College
San Francisco, CA
10.2008

General Education - High School Equivalency Certificate

Alameda Adult School
Alameda, CA
05.2007

Skills

Customer service

Pharmacy operations

Cash handling accuracy

Point of Sale systems proficiency

Processing and labeling prescriptions

Insurance billing

Stocking shelves

Detail oriented

Certification

California Board of Pharmacy- Pharmacy Technician Licensed,

Valid until April 30, 2025

Timeline

Customer Service Associate Cashier

Walgreens
04.2017 - 12.2022

Pharmacy Technician

Clayworth Healthcare Pharmacy
07.2015 - 11.2015

Pharmacy Technician

Safeway
12.2014 - 01.2015

Pharmacy Technician

Parnassus Heights Medical Pharmacy
04.2009 - 01.2014

Pharmacy Technician - Pharmacy Technology

Everest College

General Education - High School Equivalency Certificate

Alameda Adult School
Rodolfo De La Cruz Jr