Rodolfo Torres
Dallas,TX
Summary
Hardworking employee enthusiastic about learning insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Central Market HEB
07.2018 - Current
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
Education
Associate of Science - Computer Engineering
Dallas College
12800 Abram Rd, Dallas, TX 75243 12.2023
Skills
- Microsoft Office
- Product and Service Knowledge
- Product Management and Pricing
- Problem-Solving Strengths
- Staff Training
- Microsoft Windows
- Google Drive
- Microsoft Outlook
- Merchandising and Display
- Team Cooperation
- Merchandise Recommendations
- Performance Improvement
Certification
- Property and casualty License
- Java
- C++
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Central Market HEB
07.2018 - Current
Associate of Science - Computer Engineering
Dallas College
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