RODOLFO VALDES PEREZ
MIAMI LAKES,FL
Summary
Accomplished business leader with a proven track record at SPECIALIZED SERVICE WORK and COMPLETE PRO SERVICES, excelling in operations management and customer relations. Enhanced client satisfaction and operational efficiency, while fostering strong relationships and executing effective business strategies. Skilled in project management and communication, achieving significant improvements in business processes and sales revenue. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
14
14
years of professional experience
Work History
Owner
SPECIALIZED SERVICE WORK
01.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated suppliers to maintain cost controls and improve operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Former
COMPLETE PRO SERVICES
02.2016 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Manager
IMPACT PLUS WINDOWS AND DOORS
05.2010 - 11.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Bachelor of Science - General Technician.
IPUEC RAUL DIAZ ARGUELLES
MELENA DEL SUR, HABANA. CUBA07.1985
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Business Planning
SPORT AND TRAVELING
I love to play Racquetball and Traveling around the world
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner
SPECIALIZED SERVICE WORK
01.2023 - Current
Former
COMPLETE PRO SERVICES
02.2016 - 12.2022
Sales Manager
IMPACT PLUS WINDOWS AND DOORS
05.2010 - 11.2015
Bachelor of Science - General Technician.
IPUEC RAUL DIAZ ARGUELLES
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