Rodolfo Vega
Colorado Springs,CO
Summary
Adept at driving sales and enhancing customer relationships. Proven ability to exceed sales goals by mastering customer needs assessment and negotiation tactics along with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets, includes mentoring over 200 new hires, showcasing leadership and interpersonal communication skills.
Overview
15
15
years of professional experience
Work History
Sales Representative
Comcast Xfinity
12.2017 - 05.2024
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Expanded customer base through cold calling, networking, and relationship building.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Working directly with customers over the phone, evaluating the customer’s potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
- Trained and mentored over 200 new hires through New Hire Academy
Tire Technician
South CO Tire
03.2013 - 12.2017
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Improved customer satisfaction by providing timely and accurate tire services.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
Construction Engineer
US Army
02.2009 - 12.2011
- Created project schedules and worked with contractors to assure work is completed properly and on time.
- Improved communication between team members through weekly meetings and progress updates.
- Established strong relationships with vendors, securing favorable pricing on materials and services.
- Evaluated subcontractor performance regularly, providing constructive feedback for improved collaboration moving forward.
- Maintained and Operated equipment such as diggers, cranes, scrappers, etc...
- Constructed pathways and roads with accurate project plans to resolute success during missions.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06-2006
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Customer retention
- Negotiation tactics
- Customer needs assessment
- Leadership development
Timeline
Sales Representative
Comcast Xfinity
12.2017 - 05.2024
Tire Technician
South CO Tire
03.2013 - 12.2017
Construction Engineer
US Army
02.2009 - 12.2011
High School Diploma -
North Bergen High School
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