Rodolfo Villalobos Jr.
El Paso,TX
Summary
Dedicated and innovative professional with extensive experience in business operations and loss commercial business and residential inspections. A strong background in quality inspections, data collections compliance with project specifications and safety standards, measurement of different components of building to include roof. Business Analysis, Strategic Operations. Years of successful management experience consulting on multifaceted projects, streamlining internal processes, and fostering positive relationships with a wide range of clients, colleagues, and key business partners. Consistently recognized for outstanding contributions to the bottom line. Solid reputation for resolving complex issues. Commended for organization, perseverance, efficiency, and timeline management skills. Computer savvy and familiar with many modern systems and applications including MS Office Suite. Fluent in English/ Spanish. 4 Years of field experience in inspections.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
45
45
years of professional experience
Work History
Quality Control Inspector
Independent Contractor - Self Employed
11.2019 - Current
- Audit inspections, performing farm and agricultural equipment, merchant cash inspections, real estate inspections, commercial, residential and building inspections floor plan audits and progress inspections. Responsible for the daily scheduling of audits and inspections.
- Planned accordingly to maintain scheduled inspections and audits.
- Review all inspections and audits for completeness and correct information. Input to the system.
- Evaluate audits and inspections to ensure findings match with requested audit information.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Conducted detailed building structure inspections to identify and resolve potential risks.
- Managed multiple concurrent projects successfully while adhering strictly to deadlines.
- Identified and addressed safety risks during routine inspections, significantly reducing workplace accidents.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Account Representative
MISSION LINEN SUPPLY
10.2010 - 01.2014
- Performed an array of administrative and managerial tasks to support the executive decisions and sales growth. Maintained sales quota and commended for establishing new accounts resulting in increased growth. Instrumental in identifying new leads and strong customer relationships, relying on both superior product knowledge and strong ability to build to build relationship to close sales. Offered superior customer service to help ensure client satisfaction and boost overall sales.
- Assisted in the development and implementation of various company initiatives.
- Oversaw inventory management, expense budgeting, and cost control.
- Collaborated with the general manager, director of sales, and regional director.
Manager/Owner
MUSCLEMAS NUTRITION
02.2006 - 08.2010
- Responsible for the day-to-day operations of a sports nutrition retail store. Responsible for the administration and daily operation and sales and customer service. Optimized growth by increasing inventory and selection of products. Worked closely with vendors and distributors to optimize wholesale pricing while maintaining good quality products.
- Planned accordingly to maintain budget, profit and growth.
- Review and manage monthly sales, advertising, and product improvement.
- Evaluate wholesale pricing and proposals to secure the best possible price and service.
Service Manager
NATIONAL LINEN SERVICE
03.1999 - 02.2002
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Monitored service staff performance and provided feedback for improvement.
District Manager
UNIFIRST UNIFORM SERVICES
11.1998 - 03.1999
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
General Manager
Mission Linen and Uniform Service
03.1980 - 02.1998
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
BBA - Business
La Salle University
Philadelphia, PA05.1984
Associate of Arts - Real Estate
USA SCHOOL of REAL ESTATE
Wichita Falls, TX09.2003
Skills
- Strategic Sales Planning
- Budgeting & Forecasting
- Leadership & Management
- Written & Verbal Skills
- Product inspection
- P & L Analysis & Reporting
- Adult Development
- Building Inspections
- Construction Inspections
- Administrative Operations
- Residential Inspections
- Customer Service Retention
- Quality control
- Materials testing
Accomplishments
Exceeded growth of operations
Awarded Service Department of the year
Awarded Plant of the year
Awarded Salesman of the year
Languages
English
Spanish
Full Professional
Timeline
Quality Control Inspector
Independent Contractor - Self Employed
11.2019 - Current
Account Representative
MISSION LINEN SUPPLY
10.2010 - 01.2014
Manager/Owner
MUSCLEMAS NUTRITION
02.2006 - 08.2010
Service Manager
NATIONAL LINEN SERVICE
03.1999 - 02.2002
District Manager
UNIFIRST UNIFORM SERVICES
11.1998 - 03.1999
General Manager
Mission Linen and Uniform Service
03.1980 - 02.1998
BBA - Business
La Salle University
Associate of Arts - Real Estate
USA SCHOOL of REAL ESTATE
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