RODOLFO DE JESUS TRUJILLO FONSECA

Driven customer service professional with proven expertise in problem-solving and critical thinking, honed at Sitel Nicaragua Group. Excelled in fast-paced call center environments, enhancing customer satisfaction through effective communication and Microsoft Excel proficiency. Demonstrates exceptional active listening skills, contributing to a significant improvement in service quality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.