Rodricka Williams
Houston,TX
Summary
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
ARcare
Little Rock, AR
11.2023 - 05.2026
- Administered patient care and assisted with clinical procedures to ensure patient comfort and safety.
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times for improved service delivery.
- Managed electronic health records, ensuring accuracy and compliance with privacy regulations.
- Assisted in conducting diagnostic tests, preparing samples, and interpreting results to support physician evaluations.
- Collaborated with healthcare team members to streamline workflows and improve operational efficiency within the clinic.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Baptist Health Medical Center
Little Rock, AR
02.2023 - 10.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician. Maintained accurate medical records through filing, charting, transcription and data entry into the electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods. Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician. Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Guest Advocate
Target
Houston, TX
10.2021 - 02.2023
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Maintained an organized workspace while stocking merchandise.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Resolved customer complaints in a professional manner.
Medical Assistant Internship
Weight Loss Solutions
Houston, Texas
03.2022 - 07.2022
- Interview patients to obtain medical information, and measure their vital signs, weight, and height.
- Showed patients to examination rooms, and prepared them for the physician.
- Record the patient's medical history, vital statistics, and medical records.
- Explained treatment procedures, medications, diets, and physicians' instructions to patients.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician. Maintained accurate medical records through filing, charting, transcription and data entry into the electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
Associate of Applied Science - Licensed Vocational Nurse
Houston Community College
Houston, TXCertificate of Achievement - Medical Assisting
Fortis College
Houston, TX11-2022
High School Diploma - undefined
Little Rock Central High School
Little Rock, AR05-2019
Skills
- Phlebotomy
- Patient-focused care
- Medical billing and coding
- Check-in coordination
- Medical office administration
- Electrocardiography (EKG)
- Vital signs monitoring
- Sterile technique
- EMR / EHR
- Monitoring patient progress
- Medical terminology proficiency
- Medical records confidentiality
- Communicating with patient families
- Laboratory maintenance
- Lab equipment setup
- Clinical applications
- Venipuncture and phlebotomy
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Clinical documentation
- Direct patient care
- Data entry
- Procedure assistance
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Patient flow management
- Patient care coordination
- Inventory and supply management
Certification
Medical Assistant License, #E5N6D9R6, 06/01/22, 06/30/26
Timeline
Medical Assistant
ARcare
11.2023 - 05.2026
Medical Assistant
Baptist Health Medical Center
02.2023 - 10.2023
Medical Assistant Internship
Weight Loss Solutions
03.2022 - 07.2022
Guest Advocate
Target
10.2021 - 02.2023
Certificate of Achievement - Medical Assisting
Fortis College
High School Diploma - undefined
Little Rock Central High School
Associate of Applied Science - Licensed Vocational Nurse
Houston Community College