Rodrigo Salazar
El Paso
Summary
Dynamic Shop Manager and Lead Tech at Endurance Diesel Services, skilled in team leadership and diagnostics. Enhanced operational efficiency through streamlined processes and effective training programs. Proven track record in customer service and relationship management, successfully closing profitable projects while maintaining high-quality service standards and shop eficiency. Expertise in welding and hands-on repairs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Shop Manager/ Lead Tech
Endurance Diesel Services
02.2025 - Current
- Led team in executing daily operations, ensuring alignment with company policies and customer satisfaction objectives.
- Streamlined parts ordering process, enhancing efficiency and reducing wait times for service delivery.
- Trained new technicians on equipment maintenance procedures and safety protocols to ensure high-quality service.
- Implemented training programs that improved staff skill sets and increased overall team performance.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained new technicians on equipment maintenance and repair procedures, enhancing team performance.
- As a lead tech performed a diversity of work including mayor engine repairs such overhauls and in-frames and diagnosis.
- Transmission repairs,clutch replacements and diagnosis.
- diagnostic software as J Pro, DDLL, ESA, E TECH, Davie, Cummins insite, Service Ranger, Bendix.
- Hvac- A/C work
- Electrical
- Front and rear ends.
- Wheel seals and brakes
- Welding
- Shared working skills,experience and knowledge with coworkers as well taking care of work quality and tech performance.
Diesel Mechanic/ Shop Manager
DZR Truck Repair
01.2021 - 04.2025
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, and other vehicle systems also major repairs as needed.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Collaborated with team mechanics to troubleshoot complex engine problems and devise efficient solutions.
- Trained and mentored junior mechanics on best practices for engine maintenance and repair procedures.
- Engaged with customers to discuss vehicle issues and provide transparent service recommendations.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Utilized diagnostic equipment to identify mechanical failures and recommend appropriate repairs.
- Documented findings and actions taken.
Diesel Mechanic
DLK Trucking
11.2019 - 11.2020
- Performed preventive maintenance on engines, transmissions, and other vehicle systems.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
Senior Diesel Mechanic
M&M Truck Shop
06.2006 - 11.2019
- Conducted thorough road tests after completing repairs, verifying that all issues had been addressed and ensuring the safe operation of each vehicle.
- Reduced vehicle downtime by effectively diagnosing and repairing complex diesel systems in a timely manner.
- Kept up-to-date on industry trends, emerging technologies, and new tools or techniques that could improve the efficiency or quality of our repair services.
- Developed a streamlined approach to scheduling maintenance tasks, resulting in increased efficiency and reduced wait times for service appointments.
- Improved overall fleet performance by conducting regular preventive maintenance checks and addressing issues promptly.
- Mentored junior mechanics in proper diesel engine repair techniques, fostering a culture of continuous learning and improvement within the team.
- Ran diagnostic tests on equipment and vehicles submitted with malfunctions.
- Repaired lighting, brake and hydraulic systems adjacent to diesel engines.
- Diagnosed mechanical problems for repair or replacement.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
Education
High School Diploma -
Conalep 2
Cd. Juarez,Chihuahua, Mexico08-2005
Skills
- Team leadership
- Inventory management
- Teamwork and collaboration
- Hands on repairs
- welding
- Diagnostics
- Customer service and relationship
- Purchases with parts dealers
Accomplishments
- Supervised team of up to 18 staff members.
- Performed a vast number of major repair through all the customer needs and request.
- Gained experience managing coworkers, work arrival and delivery on a timely manner.
- Customer service and comunication skills with a profesional and respectful end.
- Keeping a 5 star shop reputation on google.
Certification
- Certified King Pins diagnostic, repair, installation.
- Fan clutch diagnostic, repair and install.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shop Manager/ Lead Tech
Endurance Diesel Services
02.2025 - Current
Diesel Mechanic/ Shop Manager
DZR Truck Repair
01.2021 - 04.2025
Diesel Mechanic
DLK Trucking
11.2019 - 11.2020
Senior Diesel Mechanic
M&M Truck Shop
06.2006 - 11.2019
High School Diploma -
Conalep 2