Summary
Overview
Work History
Education
Skills
Graduation
Training
Activities
Languages
Timeline
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Rodrigo Souza Lima

Rodrigo Souza Lima

Midlothian,VA

Summary

Professional technician with deep expertise in troubleshooting, maintenance, and systems optimization. Strong focus on team collaboration, consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in diagnosing technical issues, implementing effective solutions, and driving continuous improvement. Known for reliability, technical acumen, and results-driven approach.

Overview

27
27
years of professional experience

Work History

Lead Technician

Outdoor Lighting Perspectives
10.2019 - Current

Visit jobsites to ensure that technicians are performing all work to OLP Richmond/Charlottesville standarts. Assist with installations and teach new and experienced technicians. responsible for performing service calls, AMPs, Shine365 appointments when not on the jobsite teaching and inspecting.


  • Setting up Jobs (landscape, Solar system, gemstone and holiday) from helping get the tubs together or pre-tubbing jobs
  • Managing the installation process
  • Work closely with GM to ensure that quality assurance and client satisfaction are the best in class.
  • Keeping the warehouse organized and neat
  • Participate in corporate new franchise training and holiday training.
  • Solving any technician issues pertaining to job issues or installation issues.
  • Communicating with client on any issues that arise when needed.
  • Train new technicians and provide guidance to existing technicians.

Installation Technician

George W Jones LLC
05.2014 - 10.2019
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Received positive feedback from clients for exceptional problem-solving skills during challenging installations.

Analyst - Human Resources

Droga Raia – Raia Drogasil S.A.
10.2011 - 03.2013
  • Activities developed in the role – Payroll analyst, payroll close—up, overtime calculations, shift differential, assisting and visiting stores, focal point and facilitator (recruiting, terminating)
  • Compensation area: responsible for increasing number of employees and for South Region in Brazil
  • Personnel relocations, opens, creating expanding stores in the open form system

Analyst – Payroll

Stefanini IT Solutions
09.2009 - 07.2011
  • Activities developed in the role – payroll close-up, overtime calculations, shift differential, dashboard, assisting and visiting Stefanini personnel located in IBM (Hortolândia and São Paulo), focal point and facilitator of activities in the company, benefits negotiation and recruiting and termination

Analyst – Human Resources

NDC Tecnologia e Informática Ltda
12.2008 - 08.2009
  • Activities developed in the role – Coordinator – payroll, recruiting, termination, vacation, benefits, overtime, shift differential, labor department reports (INSS, IRRF, SEFIP, GEFIP, FGTS, CAGED, RAIS, Incoming Declaration)
  • Responsible for implementation of RP (RM Labore and RM Chonus), from data acquisition to payroll completion procedures

Labor Affair Auditor

Molon and Batista Advocates
08.2007 - 06.2008
  • Activities developed in the role – Responsible for auditing constructions at GAFISA in São Paulo and the whole Brazil, inspection of labor documentations
  • Verification and analysis of agreements and contracts with third parties
  • Financial reports and Gant chart follow-up of construction sites

Analyst – Human Resources

Hospital President
03.2007 - 09.2007
  • Activities developed in the role – Payroll execution, recruiting, admissions and terminations, benefits, overtime, shift differential, labor department reports (INSS, IRRF, SEFIP, GEFIP, FGTS, CAGED, RAIS, incoming declarations)

Manager – Human Resources

Planor Serviços Ltda. (Faculdades Hoyler)
03.2003 - 06.2006
  • Activities developed in the role – Elaboration of payroll following time frame dictated per labor department, vacation control, and labor department reports

Assistant – Administrative

Kraneck International Custom Services
09.1998 - 06.2000
  • Activities developed in the role – Administrative activities like cash flow, office supplies, filing processes, representing company in the custom department

Education

BBA - Business Administration

Institute Hoyler
São Paulo SP Brazil˜
11-2005

B.A. - Human Resources

Faculdade Brasileira De Recursos Humanos
São Paulo, SP Brazil
01.2003

Skills

  • Lighting systems ( Landscape, Gemstone, Solar System, Holiday)
  • Technical training
  • Installation and repair specialist
  • Low-voltage systems
  • Team player
  • Troubleshooting expert
  • Team collaboration
  • Hand and power tool operation

Graduation

B.A., Human Resources, Faculdade Brasileira de Recursos Humanos, 2000 - 2003, HR and Organizational Psychology

Training

  • Personnel Administration
  • IT (Windows, Word, Excel, FrontPage, PowerPoint, Internet, and Outlook)
  • Practical Sustainability
  • Applicative: RM Labore, APData, FOLHAMATIC, Controller-Plus, CONTMASTER, MadisRodbel – (Personnel Administration)

Activities

Strategic Personnel Administration with focus in quality and customer satisfaction (internal and external), searching for more profitability, innovation, credibility and personnel engagement. Representing the company at hearings and union meetings.

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Lead Technician

Outdoor Lighting Perspectives
10.2019 - Current

Installation Technician

George W Jones LLC
05.2014 - 10.2019

Analyst - Human Resources

Droga Raia – Raia Drogasil S.A.
10.2011 - 03.2013

Analyst – Payroll

Stefanini IT Solutions
09.2009 - 07.2011

Analyst – Human Resources

NDC Tecnologia e Informática Ltda
12.2008 - 08.2009

Labor Affair Auditor

Molon and Batista Advocates
08.2007 - 06.2008

Analyst – Human Resources

Hospital President
03.2007 - 09.2007

Manager – Human Resources

Planor Serviços Ltda. (Faculdades Hoyler)
03.2003 - 06.2006

Assistant – Administrative

Kraneck International Custom Services
09.1998 - 06.2000

BBA - Business Administration

Institute Hoyler

B.A. - Human Resources

Faculdade Brasileira De Recursos Humanos
Rodrigo Souza Lima