Joseph DiLoreto

Create and maintain new customer relations, as well as servicing existing clients. Install all systems and repair any issues with past installations through the proper troubleshooting methods. There is annual maintenance and customer requests to customize their outdoor living spaces meeting all expectations. Keeping necessary inventory lists and special job order completion for specifics of installation needs. Preparing crew for work to complete with materials and layout of job tasks. I also learned to install permanent roofline lighting systems and made us a authorized installer of Gemstone Lighting.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.