Rosechelly Medina
Ormond Beach
Summary
Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experience creating internal systems designed to mitigate losses and resolve issues quickly while maximizing customer satisfaction.
Overview
10
10
years of professional experience
2005
2005
years of post-secondary education
Work History
Sales Coordinator
Sun Communities
Port Orange
03.2025 - 05.2025
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Maintained an up-to-date database of prospective clients and their contact information.
- Planned trade shows and conferences for new product launching or existing product promotion.
- Generated leads through cold calling, networking, referrals and other methods.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Manager
Lucky Nova Casino
Daytona Beach
09.2016 - 12.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
Delivery Driver
Flex amazon
Lawrenceville
01.2016 - 01.2017
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Team Leader
Schlotzsi Deli
Duluth
01.2015 - 08.2016
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Education
Cornerstone Christian Academy
Lawrenceville, GeorgiaSkills
- Customer relationship management
- Data entry
- Lead generation
- Event planning
- Vendor negotiation
- Budget monitoring
- Team coordination
- Problem solving
- Effective communication
- Time management
Timeline
Sales Coordinator
Sun Communities
03.2025 - 05.2025
Manager
Lucky Nova Casino
09.2016 - 12.2024
Delivery Driver
Flex amazon
01.2016 - 01.2017
Team Leader
Schlotzsi Deli
01.2015 - 08.2016
Cornerstone Christian Academy