Rogelio Aguilar Ortega
Renton,WA
Summary
Dynamic Sales Associate with a proven track record at Spirit of Halloween, excelling in customer assistance and merchandise display. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and POS operation, consistently achieving sales goals while fostering a welcoming environment for all shoppers.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in sales associate role.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
6
6
years of professional experience
Work History
Sales Associate
Spirit of Halloween
Bellevue, WA
08.2023 - 11.2023
- Assisted customers in selecting costumes and accessories, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring visual appeal and accessibility.
- Processed transactions accurately, handling cash and credit payments efficiently.
- Collaborated with team members to achieve daily sales goals and maintain stock levels.
- Trained new associates on store policies, procedures, and customer service standards.
- Adapted quickly to changing product lines and seasonal demands to meet customer needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Server
Issaquah University House
Issaquah, WA
09.2020 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
Dishwasher
Taqueria La Venadita
Issaquah, WA
02.2018 - 11.2020
- Operated dishwashing equipment efficiently to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organization of dishwashing area, enhancing workflow and reducing clutter.
- Assisted in training new team members on proper dishwashing techniques and safety protocols.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Education
High School Diploma -
Liberty High School
Renton, WA06-2021
Skills
- Customer assistance
- Merchandise display
- Team collaboration
- Seasonal demand adaptation
- Stock level maintenance
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Customer needs assessment
Languages
English
Spanish
Professional Working
Timeline
Sales Associate
Spirit of Halloween
08.2023 - 11.2023
Server
Issaquah University House
09.2020 - 09.2021
Dishwasher
Taqueria La Venadita
02.2018 - 11.2020
High School Diploma -
Liberty High School