Rogelio Lopez
Thornton,Colorado
Summary
I am a hardworking and reliable individual with a strong ability to learn new skills. Highly organized, proactive, and punctual, and thrive in team-oriented environments. I enjoy challenging myself and pursuing new experiences, and I pride myself on being respectful and honest, which is reflected in the quality of my work.
Overview
9
9
years of professional experience
Work History
Parts Coordinator
Welch Equipment
04.2023 - Current
- Ordered parts for customers, repair shops, and service departments for use in multiple trucks.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Delivery Driver
Amazon
05.2022 - 04.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
Parts Coordinator & Delivery Driver
MHC Kenworth
04.2021 - 05.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops, and the shop that was open 24hrs.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by locations.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
Assistant Manager
Oreilly Auto Pats
08.2015 - 03.2021
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
High School Diploma -
Denver North High School
Denver05.2012
Skills
- Bilingual
- Documentation and reporting
- Dedicated worker with excellent communication
- Verbal and written communication
- Time management
- Computer skills
- Warehouse Organization
- Goal Setting
- Coordinating paperwork
- Forklift Operation
- Ordering parts
- Customer Relations
Timeline
Parts Coordinator
Welch Equipment
04.2023 - Current
Delivery Driver
Amazon
05.2022 - 04.2023
Parts Coordinator & Delivery Driver
MHC Kenworth
04.2021 - 05.2022
Assistant Manager
Oreilly Auto Pats
08.2015 - 03.2021
High School Diploma -
Denver North High School
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