Rogelio Ornelas
Bedford,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Always willing to learn, to improve in the job and determined to do best in the job.
Overview
4
4
years of professional experience
Work History
Gate Agent
DFW AIRPORT
01.2025 - Current
- Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
Roofing Contractor
AlemanSonsLLC
01.2024 - Current
- Maintained safe working conditions on job sites, conducting regular safety meetings and enforcing proper use of protective gear.
- Streamlined the repair process for damaged roofs, addressing issues quickly to prevent further damage.
- Implemented efficient scheduling methods to optimize crew productivity and minimize downtime between projects.
- Reduced project delays by effectively managing subcontractor schedules and coordinating material deliveries.
Fast Food Worker
Scholotzskys
06.2022 - 08.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Trained newly hired employees on routine tasks and customer service.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Was able to Increase sales by 15% thanks to moving flow of traffic as quick as possible.
Restaurant Busser
Los Paisas Restaurant
08.2021 - 02.2022
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
L.D. Bell
Hurst, TX05.2023
Associate of Science -
Tarrant County College District
Hurst, TX05.2024
Skills
- Order Management
- Food Presentation
- Customer Service
- Restaurant Operations
- Money Handling
- Fast and Efficient Service Worker
- Conversant in English and Spanish
- Fluent in English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Gate Agent
DFW AIRPORT
01.2025 - Current
Roofing Contractor
AlemanSonsLLC
01.2024 - Current
Fast Food Worker
Scholotzskys
06.2022 - 08.2023
Restaurant Busser
Los Paisas Restaurant
08.2021 - 02.2022
High School Diploma -
L.D. Bell
Associate of Science -
Tarrant County College District
Similar Profiles
RODNEY STONERODNEY STONE
Senior Construction Inspector at DFW AirportSenior Construction Inspector at DFW Airport
Isabella FuentesIsabella Fuentes
Civilian Security Officer at DFW AirportCivilian Security Officer at DFW Airport
Marcus SobersMarcus Sobers
Aviation Security Officer at DFW AirportAviation Security Officer at DFW Airport
Caitlyn FriendCaitlyn Friend
Quality Assurance Lead at Trinity Broadcasting NetworkQuality Assurance Lead at Trinity Broadcasting Network
Sara ChoateSara Choate
Work From Home Customer Service Representative at Connexus Resource GroupWork From Home Customer Service Representative at Connexus Resource Group