ROGER AUGUST
Tacoma,WA
Summary
Bringing expertise in cargo operations, shipping documentation mastery, and effective communication to ensure efficient logistics and customer satisfaction. Skilled in handling dangerous goods and maintaining accurate records for timely delivery. Committed to continuous improvement and managing multiple responsibilities with stress tolerance.
Overview
38
38
years of professional experience
Work History
Warehouse Worker
Staff Mark staffing Agency
05.2024 - 07.2025
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
- Operated manual pallet jack to move products throughout warehouse.
- Packed orders in accordance with customer specifications.
- Organized warehouse space by rearranging items, storing materials, and marking locations.
- Utilized barcode scanning technology to track product movement throughout the warehouse.
- Routed products by scanning packages, reading labels and charts, verifying numbers and sorting packages correctly.
Mail Handler
Lynee staffing Agency
02.2024 - 04.2024
- Sorted mail by placing in bins and stacking on pallets.
- Operated mailroom equipment, including automated sorting machines.
- Utilized hand trucks, carts, pallet jacks, forklifts, tractors, trailers and other material handling equipment as necessary.
- Reported any damaged or suspicious parcels to supervisors immediately.
- Performed manual sorting of letters and packages according to established procedures.
- Prepared mail for delivery using scanners, handheld printers, and packing materials.
- Inspected packages for proper labeling, sealing and packaging before dispatch.
- Monitored incoming mail and packages to ensure timely delivery.
Meat Processor
George's Chicken plant
10.2023 - 02.2024
- Leveraged excellent communication skills to effectively collaborate with colleagues across departments.
- Utilized strong interpersonal skills when interacting with customers in person or over the phone.
- Adeptly utilized knives, slicers, grinders, saws, mixers, scales and other machinery as needed for job tasks.
- Developed expertise in cutting, boning, trimming, grinding, and packaging meats.
- Demonstrated strong attention to detail when labeling packages with product information.
- Maintained a clean work environment while adhering to strict safety protocols.
- Demonstrated proficiency in operating and maintaining meat processing equipment.
Classroom Teacher
Public School System
08.1995 - 05.2023
- Facilitated small group instruction to meet the needs of each student.
- Attended staff meetings regularly for collaboration and goal setting activities.
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
- Organized and used variety of teaching techniques, maximizing individual and group learning.
- Developed and implemented classroom management strategies to ensure a safe, positive learning environment.
- Evaluated student academic growth, recording and preparing progress reports for parents or guardians.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Created lesson plans that incorporated educational standards and differentiated instruction for students with diverse needs.
- Maintained accurate records of grades, attendance, behavior incidents and other pertinent information.
- Provided feedback on assignments in a timely manner to ensure academic success.
- Collaborated with the grade-level team to implement best practices for the success of all learners within the classroom.
- Assessed students' progress through formative assessments such as quizzes, tests, projects and presentations.
- Built a positive rapport with students to encourage them to take risks in their learning.
- Communicated effectively with parents via email and phone calls regarding student performance and overall well-being.
Telephone Technician
National Telecommunication Authority
11.1991 - 08.1993
- Resolved customer service requests related to telephone systems through remote access or on-site visits.
- Proficient in troubleshooting analog line problems including ringing, dial tone, call forwarding.
- Demonstrated expertise in managing multiple projects simultaneously while meeting tight deadlines.
- Diagnosed technical issues by using a variety of tools such as test sets, multimeters, ohmmeters.
- Troubleshot and repaired telephone systems, including hardware and software issues.
- Installed and maintained cabling infrastructure for voice applications.
- Performed regular maintenance tasks such as testing lines and checking system functionality.
Cargo Operations Agent
Philippine Micronesia & Oriental Line
01.1988 - 06.1990
- Developed strong working relationships with customers to ensure satisfaction with services provided.
- Verified accuracy of freight charges before submitting invoices for payment.
- Investigated discrepancies between expected and actual arrival times and dates of shipments.
- Prepared paperwork for customs clearance including declarations, certificates of origin and export licenses.
- Maintained accurate records of cargo shipments, ensuring timely and efficient delivery.
- Inspected containers prior to loading and unloading to verify contents were secure.
Education
Elementary Education
Brigham Young University
La'ie, HI03.2011
Skills
- Dangerous goods handling
- Effective communication
- Ground support equipment operation
- Stress tolerance
- Continuous improvement mindset
- Shipping documentation mastery
Timeline
Warehouse Worker
Staff Mark staffing Agency
05.2024 - 07.2025
Mail Handler
Lynee staffing Agency
02.2024 - 04.2024
Meat Processor
George's Chicken plant
10.2023 - 02.2024
Classroom Teacher
Public School System
08.1995 - 05.2023
Telephone Technician
National Telecommunication Authority
11.1991 - 08.1993
Cargo Operations Agent
Philippine Micronesia & Oriental Line
01.1988 - 06.1990
Elementary Education
Brigham Young University