Roger Buenrostro
Lynn,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Professional Experience: Lending
St. Jeans Credit Union, Lynn, MA
Lynn , MA
02.2021 - Current
- Managing workflow within the branch team to optimize productivity levels.
- Successfully fulfilled clients' financial needs and provided necessary operational support as a supervisor in the branch.
- Handled member services and acted as a level 2 loan officer, making decisions on approving/denying loans. Authorized and processed auto loans under $60k and personal loans under $15k. Trained and supported new hires to seamlessly transition into both teller and member service roles.
- Overseeing daily cash position at the branch and ensuring adequate liquidity is maintained.
- Preparing reports related to branch performance metrics for higher management review.
Customer Service Expert
Best Buy
Saugus, MA
07.2016 - 02.2021
- Contributed to the department's victory in the district competition by facilitating the acquisition of most positive feedback
- Guided customers through enhancing their home technology systems via both online and in-person consultations.
- Assisted customers both over the phone and in-store, addressing their inquiries timely and effectively or concerns are addressed
Education
Bachelor of Science - Operational/Decisional Science Major And Econmics
Salem State University
Salem, MA05-2024
High School Diploma -
Lynn Classical High School
Lynn, MA06-2017
Skills
- Notary Public commission expires April 2031
- Microsoft Word
- Organization
- Computer Skills
- Relationship Building
- Professional Demeanor
- Loan approvals
- Client Services
Downloadableversion
WWW.NACACNET.ORG/STEPS
Summerprograms
field Lavida, 0, 138
Timeline
Professional Experience: Lending
St. Jeans Credit Union, Lynn, MA
02.2021 - Current
Customer Service Expert
Best Buy
07.2016 - 02.2021
Bachelor of Science - Operational/Decisional Science Major And Econmics
Salem State University
High School Diploma -
Lynn Classical High School
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