Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Chambers, II

Saint Albans

Summary

Dedicated customer service professional with expertise in problem-solving, active listening, and data entry. Proven ability to enhance customer experiences and resolve inquiries effectively.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Capitol Ford
Marmet, WV
03.2025 - 11.2025
  • Resolved customer inquiries and complaints through effective communication and problem-solving skills.
  • Assisted customers with vehicle service issues, providing product knowledge and recommendations.
  • Processed transactions accurately using dealership management software.
  • Maintained organized records of customer interactions to ensure efficient follow-up.

Inventory and Customer Service Associate

Kohls Department Store
Charleston, WV
11.2024 - 03.2025
  • Assisted customers in locating merchandise and answering inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
  • Maintained visual merchandising standards by organizing product displays to attract customer attention.
  • Collaborated with team members to address customer concerns, promoting a positive store environment.

Warehouse Manager

Dish Network Corp
Nitro, WV
05.2013 - 12.2018
  • Oversaw daily warehouse operations and ensured compliance with safety regulations.
  • Managed inventory control processes to optimize stock levels and reduce waste.
  • Implemented training programs for staff, enhancing operational efficiency and safety awareness.
  • Coordinated shipping and receiving activities, improving on-time delivery rates.

Education

Bachelor of Arts - Business

University of Charleston
Charleston
12-1999

High School Diploma -

South Charleston
South Charleston, WV
06-1994

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Capitol Ford
03.2025 - 11.2025

Inventory and Customer Service Associate

Kohls Department Store
11.2024 - 03.2025

Warehouse Manager

Dish Network Corp
05.2013 - 12.2018

Bachelor of Arts - Business

University of Charleston

High School Diploma -

South Charleston