Roger Creech III
Yorktown,VA
Summary
Dynamic and results-driven professional with extensive experience at Virginia Natural Gas, excelling in emergency response coordination and customer relationship management. Proven expertise in equipment maintenance and gas leak detection, coupled with a strong ability to mentor teams and enhance operational efficiency. Committed to safety and excellence in all endeavors.
Overview
16
16
years of professional experience
Work History
SYSTEMS MECHANIC
VIRGINIA NATURAL GAS
Newport News, VA
02.2020 - Current
- Conducted pre-site inspections to assess work scope and obtained Miss Utility tickets for crews.
- Planned and scheduled jobs, coordinating resources and traffic control.
- Coordinated multiple projects for retiring gas services and main lines.
- Streamlined repair processes in collaboration with team members, contributing to overall operational efficiency.
- Trained Utility Mechanics on best practices and safety protocols, ensuring adherence to safety standards.
- Responded promptly to emergency calls, providing immediate assistance and support.
- Executed customer appliance safety checks and ensured proper lighting of gas appliances.
- Resolved customer complaints for City of Hampton, Newport News, Williamsburg, Poquoson, and Yorktown regarding natural gas operations, enhancing customer satisfaction.
- Coordinated with city management about completed or necessary natural gas operations.
- Acted as primary communication link between supervisor and field employees.
- Scheduled meetings with customers to discuss meter relocation during home renovations.
- Temporarily supervised operations during supervisor's absence or vacation.
UTILITY MECHANIC
VIRGINIA NATURAL GAS
NEWPORT NEWS, VA
05.2017 - 01.2020
- Detected and repaired underground gas leaks to ensure system integrity.
- Ensured compliance with industry regulations by strictly following safety protocols.
- Responded promptly to service calls for emergency repairs and maintenance needs.
- Assessed job sites for safety concerns, promoting compliance with regulations.
- Conducted crew training on maintenance and repair of natural gas facilities, enhancing team capabilities.
- Recorded repairs and updated service cards to maintain accurate operational records.
- Made clear, safe decisions during emergencies to uphold public safety.
UTILITY MECHANIC TRAINEE
VIRGINIA NATURAL GAS
NEWPORT NEWS, VA
06.2015 - 04.2017
- Trained in installation and repair of plastic and steel gas mains, enhancing service reliability.
- Completed emergency response training to enhance preparedness for managing gas leaks effectively.
- Obtained CDL to enable safe and efficient transportation of materials.
- Stocked team truck to ensure operational readiness for daily tasks.
UTILITY WORKER
VIRGINIA NATURAL GAS
NEWPORT NEWS, VA
07.2014 - 07.2015
- Responded to emergencies involving gas leaks, ensuring swift resolution to minimize risk to public safety.
- Conducted installation and repair of steel and plastic gas mains and services, ensuring compliance with safety regulations.
- Executed repair and replacement of underground natural gas mains and service lines, enhancing system reliability.
Shipfitter
Newport News Shipyard
Newport News, Virginia
04.2010 - 05.2013
- Operated welding equipment to securely join metal parts, ensuring structural reliability.
- Fabricated and assembled structural components for naval vessels, contributing to overall vessel integrity.
- Interpreted blueprints and technical drawings for accurate shipbuilding.
- Collaborated with team members to streamline workflow on projects, enhancing task coordination.
- Maintained tools and equipment in safe and operational condition.
- Adhered to safety protocols while performing tasks in shipyard environment.
Education
Diploma -
Bethel High School
Hampton, VA01-2008
Skills
- Gas leak detection
- Safety protocol adherence
- Emergency response coordination
- Job planning and scheduling
- Problem solving and conflict resolution
- Team collaboration and mentoring
- Customer relationship management
Timeline
SYSTEMS MECHANIC
VIRGINIA NATURAL GAS
02.2020 - Current
UTILITY MECHANIC
VIRGINIA NATURAL GAS
05.2017 - 01.2020
UTILITY MECHANIC TRAINEE
VIRGINIA NATURAL GAS
06.2015 - 04.2017
UTILITY WORKER
VIRGINIA NATURAL GAS
07.2014 - 07.2015
Shipfitter
Newport News Shipyard
04.2010 - 05.2013
Diploma -
Bethel High School