Roger Daniels
Aurora,CO
Summary
At Envision Healthcare, I streamlined system troubleshooting and enhanced security through meticulous documentation and user access management. My expertise in network optimization and technical support, coupled with my ability to lead and train teams, significantly improved system performance and reliability. Skilled in virtualization technologies and network security, I excel in delivering quality solutions and fostering collaborative environments. Driven Systems Administrator with 8 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
System Administrator II
Envision Healthcare
08.2011 - Current
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Diagnosed and resolved hardware and software issues.
- Analyzed network traffic and performance metrics to optimize system performance.
- Designed and evaluated WAN and LAN connectivity technologies.
- Evaluated software products to determine compatibility with existing systems.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Developed and documented network policies, procedures and standards.
- Implemented and maintained virtual private networks.
- Planned and implemented upgrades to system hardware and software.
Education
Some College (No Degree) - Computer Science
Regis University
Denver, COSkills
- Technical Support
- Remote Access
- Windows administration
- Desktop troubleshooting
- Server Management
- Network Troubleshooting
- IT Documentation
- Device configuration
- Helpdesk operations
- Hardware troubleshooting
- Server maintenance
- Program installations
- Patch management
- Incident Management
- Network Administration
- Hardware provision management
- Virtualization
- Cisco router and switch security
- User Support
- PC diagnostics
- Cloud Management
- IP Addressing and Subnetting
- LAN and WAN control
- VMware
- Network Firewall Management
- System Testing
- VPN configurations
- Infrastructure Planning
- User Training
- Equipment management
- Hardware and software installation
- Virtualization Technologies
- Virtual Machine Operation
- Firewall Management
Certification
AWS - SAA
Timeline
System Administrator II
Envision Healthcare
08.2011 - Current
Some College (No Degree) - Computer Science
Regis University
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