Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Roger Dunning III

Parker,CO

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Leader

Target
Parker, CO
07.2018 - Current
  • Conducted regular performance reviews to assess individual team member progress.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Implemented changes in response to changing business needs or customer demands.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Monitor BRLA and maintain proper training for back of house team members.

Shift Supervisor

Starbucks
Springfield, OR
06.2012 - 12.2016
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Identified discrepancies between actual sales figures and expected totals.
  • Responsible for safe cash handling practices for counting the safe, deposits, change orders, tills.

Education

High School Diploma -

Plainfield South High School, Plainfield, IL
06.2011

Some College (No Degree) -

Southern Illinois University Edwardsville, Edwardsville, IL

Skills

  • Overtime Management
  • Performance Evaluations
  • Attention to Detail
  • Complex Problem-Solving
  • Verbal and Written Communication
  • Goal Setting
  • Conflict Resolution
  • Documentation and Reporting
  • Daily workflow improvement
  • First Aid/CPR
  • MS Office

Certification

  • Food Handlers CO
  • AED Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Leader - Target
07.2018 - Current
Shift Supervisor - Starbucks
06.2012 - 12.2016
Plainfield South High School - High School Diploma,
Southern Illinois University Edwardsville - Some College (No Degree),
Roger Dunning III