Roger Grace

• Prepared and assembled food items following safety standards.
• Maintained cleanliness of workstations, dining areas, and kitchen equipment.
• Assisted customers with menu selections and answered their questions.
• Collaborated with team members to ensure timely service delivery.
• Followed health and safety protocols during food preparation tasks.
• Monitored inventory levels and reported shortages to management.
• Participated in training sessions to improve service skills and knowledge.
• Greeted customers and took their orders in a friendly and efficient manner.
• Restocked supplies such as napkins, condiments for the convenience of customers.
• Operated grills, deep fryers and griddles safely to avoid accidents or injury.
• Adhered to company policies regarding attendance and punctuality.

Assisted customers with Go-Kart gear including neck braces and helmets, ensuring proper seating.

Executed thorough clean-up of bathrooms, Go-Karts, and Go-Kart gear.

Checked tire pressure during morning hours to guarantee safety prior to customer arrivals.

Guided customers in viewing safety precaution videos before track entry.

Maintained a safe and enjoyable environment for all customers at RPM Raceway.

Supported unloading and loading of Go-Kart components to facilitate operations.

Responded to go-kart accidents with team members, prioritizing customer safety and well-being.

Cleaned the track each morning to ensure optimal functionality before customer racing.

• Monitored sales floor to detect and prevent theft activities.
• Apprehended and detained shoplifters, ensuring compliance with legal procedures.
• Reviewed retail exception reports, reporting employee theft concerns to District Manager.
• Assisted management in conducting investigations related to theft incidents.
• Trained new In Store Associates, enhancing team performance and compliance.
• Enforced company policies and procedures regarding risk control effectively.
• Collaborated with law enforcement for crime reporting and investigations.
• Directed contract security officers while reporting stolen merchandise to management.