Seth Blanchard
casper
Summary
Dedicated store associate with strong customer engagement skills and a focus on effective problem-solving. Proven ability to resolve conflicts and provide excellent service, ensuring customer satisfaction. Detail-oriented professional with extensive experience in inventory management and team collaboration. Recognized for maintaining stock levels and supporting team efficiency, contributing to an organized and customer-friendly shopping environment. Proficient in effective communication and conflict resolution within retail environments. Skilled in cash handling and providing exceptional customer service, consistently enhancing customer experiences and operational success. Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.
Overview
12
12
years of professional experience
Work History
Store Associate
Walmart
Casper
06.2014 - 01.2026
- Assisted customers with product selection and inquiries.
- Maintained stock levels and organized merchandise displays.
- Operated cash register and processed transactions accurately.
- Collaborated with team members to ensure store cleanliness.
- Trained new associates on store policies and procedures.
- Managed inventory checks to ensure product availability.
- Resolved customer complaints and provided effective solutions.
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers with product selection, pricing and availability.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Performed daily opening and closing procedures for store operation.
- Operated scanning equipment for price checks and stock replenishment.
- Answered telephone to give callers store information and look up order details.
- Assisted with loading and unloading deliveries from vendors.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
Package Handler
UPS
Casper
07.2021 - 11.2023
- Sorted packages by size and destination for efficient processing.
- Operated conveyor systems to move packages through the facility.
- Loaded and unloaded trucks with care to prevent damage.
- Maintained cleanliness in work areas to ensure safety.
- Followed safety protocols to minimize workplace hazards.
- Assisted in loading delivery trucks with prepared packages.
- Inspected packages for damages or defects and recorded any issues found.
- Maintained a clean work environment by removing debris from the loading dock area.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Assistant Manager
Loaf 'N Jug
Casper
07.2014 - 12.2015
- Assisted in training new team members on company policies and procedures.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Resolved conflicts between team members in an effective manner.
- Monitored cash register operations and handled customer transactions accurately.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Anaconda Job Corps
Anaconda, MT03-2012
Skills
- Customer engagement
- Inventory management
- Cash handling
- Visual merchandising
- Sales processing
- Customer relationship management
- Conflict resolution
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Safety compliance
- Safety oversight
- Cash handling accuracy
- Customer assistance
- Flexible schedule adaptability
- Cash register operation
- Organization
- Store cleanliness maintenance
- Attention to detail focus
- Loss prevention awareness
- Cleaning and sanitizing
References
References available upon request.
Timeline
Package Handler
UPS
07.2021 - 11.2023
Assistant Manager
Loaf 'N Jug
07.2014 - 12.2015
Store Associate
Walmart
06.2014 - 01.2026
High School Diploma -
Anaconda Job Corps