Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roger Harkless

Orlando

Summary

More than 15 years of professional experience in customer service. Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability. Comprehensive Auto Body Painter talented at completing vehicles from start to finish in refinishing process. Demonstrated expertise in wide variety of foreign and domestic vehicle makes. Hardworking and systematic to consistently complete services prior to deadlines.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Master Technician

LoudPack Audio
04.2021 - Current
  • Replaced damaged, missing, or defective parts with new and refurbished components using fiberglass, bondo and resins
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
  • Met exacting tolerances when sanding and sealing final finishes.
  • Operated hand-held spray guns and automated spray paint.
  • Mixed colors to create required hues and appropriately mixed thinners.

General Manager

A1 Key Solutions LLC
03.2020 - Current
  • Customer Service
  • Expedite orders on pick list
  • Pull orders
  • Schedule appointments
  • Manage projects
  • Ship and receive product
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Train employees to use hand tools (saws, drills, pneumatic air tools) as well as stationary tools (Table Saw, Drill Press Machine, Wood Lathe)
  • Manage accounts for restoration and refinishing of office furniture and theme parks for various locations in central FL

Assistant dispatch

PENNOCK FLORAL
02.2017 - 05.2018
  • Pull orders on pick lists, Deliver product, Pack orders for delivery, Assist customers with purchases

Custom Automotive Electronic Technician

ELITE CONCEPTS
01.2014 - 01.2017
  • Build and maintain strong working relationships between the management and employment team to ensure that information is allowed to flow freely as to not delay customer impacting projects
  • Demonstrate integrity in the work environment
  • Prepare inventory spread sheets
  • Offer fresh ideas for new projects and creative concepts to keep our advantage over our competition
  • Work on installs diligently and energetically to achieve our target customer satisfaction
  • Prep and paint vehicles color change, repaint and custom

Education

Diploma -

Dillard High School
06.2001

Skills

  • Intermediate skills and knowledge in Excel
  • Proficient in Word and PowerPoint
  • Environmental Health and Safety Awareness
  • Preventative Maintenance Planning
  • Parts Replacement
  • Vehicle Inspection
  • Surface Preparation
  • Color Matching
  • Power Equipment Operation

Certification

  • PC Support, 05/01/09
  • Cabinetry, 06/01/08
  • Forklift Operator Certification, 06/01/12, 06/01/15

Timeline

Master Technician

LoudPack Audio
04.2021 - Current

General Manager

A1 Key Solutions LLC
03.2020 - Current

Assistant dispatch

PENNOCK FLORAL
02.2017 - 05.2018

Custom Automotive Electronic Technician

ELITE CONCEPTS
01.2014 - 01.2017

Diploma -

Dillard High School

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Roger Harkless