Summary
Overview
Work History
Education
Skills
Timeline
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Roger Hebert

Cypress,TX

Summary

Results-driven Store Manager offering 12 years of Sales experience / training along with superb people skills, from team building to client retention. Customer service is my top priority as referrals along with repeat business has allowed me to continuously grow and reach record sales achievements throughout my career.

Overview

13
13
years of professional experience

Work History

Manager

Discount Tire
08.2012 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.

Education

High School Diploma -

Morton Ranch Highschool
Katy, TX
06-2012

Skills

  • Customer service
  • Sales techniques
  • Marketing
  • Clear communication
  • Sales team training
  • Client relationship management
  • Goal setting
  • Analytical problem solver

Timeline

Manager

Discount Tire
08.2012 - Current

High School Diploma -

Morton Ranch Highschool

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Roger Hebert