Roger Hitchen

Assisting customers with needs for their projects. Stocking and refacing shelves and displays, training new employees, and cross training with other departments. ensuring our customers have a pleasant experience and all their needs are met

• Oversees daily operations and workflow in a fast-paced environment.
• Coordinate team activities to ensure efficient task completion.
• Train new employees on safety protocols and operational procedures.

• Supervised maintenance activities within the distribution system, including field staff, customer service staff, and warehouse/inventory personnel. Created and maintained department budgets. Reviewed applications, interviewed, and selected applicants for employment. Established and maintained relationships with outside vendors and service providers. Evaluated and conducted performance reviews for team members. worked closely with other departments such as safety, finance and HR.
• Supervised daily operations of water distribution systems and maintenance activities.
• Coordinated staff schedules to ensure adequate coverage and efficient workflows.
• Implemented safety protocols to promote a safe working environment for employees.