Summary
Work History
Skills
Interests
ADDITIONAL INFORMATION
Timeline
Generic

Roger Lee Scarbro III

Minden,WV

Summary

Detail-oriented entry-level candidate with hands-on experience in building, upgrading, and troubleshooting desktop computers. Strong knowledge of Windows installation, hardware diagnostics, and home networking. Committed to solving technical challenges and contributing to team success while developing skills for a long-term career.

Work History

Hardware Computer Repair Technician

No Official Employer
Cary, NC
  • Diagnosed hardware malfunctions and performed repairs on various computer components.
  • Contributed to increased revenue by upselling appropriate products and services during the repair process.
  • Adhered to strict safety protocols while servicing delicate electronic equipment, promoting a safe working environment.
  • Reduced downtime for clients by quickly identifying and addressing hardware malfunctions.
  • Adapted quickly to new technologies and repair methods in a fast-paced environment.
  • Collaborated with peers to improve repair processes and enhance service quality.
  • Assisted customers with technical support inquiries.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Assisted customers with troubleshooting issues and provided technical support for devices.
  • Utilized diagnostic tools to identify and resolve performance problems efficiently.
  • Maintained accurate records of repairs, ensuring proper documentation for future reference.

Pet Sitter

Family Members
Cary, NC
  • Monitored pet health and behavior during care periods, ensuring comfort and safety.
  • Provided exercise and playtime for pets, promoting physical well-being and mental stimulation.
  • Established trust with pets through consistent routines and positive reinforcement techniques.
  • Communicated regularly with pet owners regarding pet status, addressing any concerns promptly.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.

Volunteer Mechanic

Family Members
Cary, NC
  • Performed routine maintenance, including oil changes and brake inspections, to ensure vehicle safety.
  • Analyzed customer feedback to identify areas for service improvement and process optimization.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Skills

  • Built, upgraded, and repaired 15 custom desktop computers, including high-performance gaming systems valued at over $2,500
  • Performed basic network troubleshooting and connectivity diagnostics
  • Installed and replaced CPUs, CPU coolers, graphics cards, memory (RAM), power supplies, and solid-state drives (SSDs)
  • Diagnosed and resolved hardware and software issues through systematic troubleshooting
  • Migrated operating systems and data from hard disk drives (HDDs) to solid-state drives (SSDs)
  • Optimized system performance through overclocking and undervolting while maintaining system stability
  • Virtual machine experience for testing and learning
  • Windows setup and support
  • Installed Windows, drivers, BIOS updates, and essential software
  • Driver setup and management
  • Windows Command Prompt and PowerShell
  • Basic Adobe Photoshop
  • Basic video editing
  • Configured home routers and wireless networks
  • Set up Wi-Fi networks and port forwarding
  • Strong problem-solving and analytical skills
  • Excellent communication and customer service
  • Quick learner with a strong work ethic
  • Reliable, dependable, and punctual
  • Works well independently and as part of a team
  • Strong mechanical aptitude
  • Experienced working with AMD, Intel, and NVIDIA hardware

Interests

Computer hardware and custom PC building, Information technology, Automotive repair and performance, Technology and electronics, Learning new technical and mechanical skills, Problem-solving and hands-on projects

ADDITIONAL INFORMATION

Seeking a full-time entry-level position with opportunities to learn, grow, and advance. Committed to providing dependable, high-quality work. Passionate about technology and continuously expanding my technical knowledge through hands-on experience and self-directed learning.

Timeline

Hardware Computer Repair Technician

No Official Employer

Pet Sitter

Family Members

Volunteer Mechanic

Family Members

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Roger Lee Scarbro III