Roger Maier
El Paso,TX
Summary
Dynamic Public Affairs Specialist with U.S. Customs and Border Protection, skilled in strategic communications and crisis management. Proven track record in enhancing community engagement and fostering trust through effective outreach programs. Adept at analyzing public feedback to refine messaging, while mentoring junior staff to elevate communication standards.
Overview
41
41
years of professional experience
Work History
Public Affairs Specialist
U.S. Customs and Border Protection
El Paso, TX
07.1992 - 08.2025
- Developed communication strategies to effectively convey agency initiatives and policies.
- Managed outreach programs to enhance community engagement and awareness of border security issues.
- Coordinated public relations campaigns to promote transparency and foster trust with stakeholders.
- Produced informative materials, including press releases and fact sheets, for diverse audiences.
- Mentored junior staff on best practices in public affairs and stakeholder communication techniques.
- Drove improvements in crisis communication protocols to ensure timely and accurate information dissemination.
- Analyzed public feedback to refine messaging and address community concerns regarding customs operations.
Reporter
KVIA-TV
El Paso, TX
08.1988 - 07.1992
- Conducted in-depth research on local events and issues for timely news coverage.
- Wrote accurate and engaging news articles for broadcast and online platforms.
- Collaborated with producers to develop compelling story angles and formats.
- Interviewed key figures and community members to gather diverse perspectives.
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Conducted in-depth interviews with key stakeholders, providing comprehensive perspectives on relevant issues.
- Attended press conferences, court hearings and special events to stay conversant with current news.
- Covered breaking news events effectively, ensuring timely updates for audiences while maintaining factual accuracy and journalistic integrity.
Reporter
WSIL-TV
Harrisburg, IL
01.1986 - 08.1987
- Edited video content to enhance storytelling and ensure clarity of information.
- Mentored junior reporters in journalistic ethics, writing techniques, and field reporting skills.
- Developed investigative reports that uncovered significant community concerns and trends.
- Led newsroom discussions to prioritize coverage based on urgency and public interest.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
- Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.
- Addressed sensitive topics professionally while adhering to ethical standards.
Graduate Teaching Assistant
University Of Louisiana At Lafayette
Lafayette, LA
01.1985 - 12.1986
- Developed and delivered engaging instructional materials to enhance student learning experiences.
- Assisted in grading assignments and providing constructive feedback to promote academic improvement.
- Collaborated with faculty to refine course content and improve curriculum effectiveness.
- Conducted supplemental instruction sessions for students, fostering a supportive learning environment.
- Checked assignments, proctored tests and provided grades according to university standards.
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
Education
Master of Science - Communications
University of Louisiana At Lafayette
Lafayette, Louisiana, LA12-1986
Bachelor of Science - Journalism
University of Kansas
Lawrence, KS05-1984
Skills
- Researching issues
- Analyzing data
- Strategic communications
- Conducting research
- Crisis management
- Media relations
- Teamwork and collaboration
- Attention to detail
- Verbal and written communication
- Self motivation