Robert Butler
Washington,DC
Summary
Experienced in the field of public relations, dedicated to supporting senior leadership in attaining their goals through impactful speeches, announcements, and talking points. Possessing exceptional verbal and written skills, with a keen eye for detail and a persuasive communication style. Able to craft messages that resonate with audiences while maintaining focus on key details, making me a valuable asset in achieving organizational objectives.
Overview
6
6
years of professional experience
Work History
Public Affairs Specialist
Department of Public Works
04.2024 - Current
- Addresses and resolves customer complaints and inquiries
- Manages relationships with all 16 MOCRs and civic associations throughout the district
- Coordinates and serves as the point of contact for all events
- Coordinates all community engagement activities
- Participates in speaking engagements for the agency and takes photographs.
- Creates impactful press releases to promote organizational achievements and initiatives.
- Improves stakeholder relationships through effective community outreach initiatives.
- Enhances public perception by developing and implementing strategic communication plans.
- Boosts social media engagement with compelling content and targeted campaigns.
- Provided expert counsel on public affairs matters, guiding organizational leaders in making informed decisions.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Produced and distributed brochures, newsletters and press kits.
Public Affairs Specialist
Office of Neighborhood Safety and Engagement (ONSE)
01.2019 - 04.2024
- Manages and monitors social media
- Manages relationships with all 16 mayors office and civic associations throughout the district
- Built and maintained positive relationships with public by utilizing strategic plans.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Coordinates and serves as the point of contact for all events
- Coordinates all community engagement activities
- Participates in speaking engagements for the agency and takes photographs.
- Initiated partnerships with community organizations to increase visibility and strengthen alliances within the community.
- Analyzed data to assess performance of different statements, posts and campaigns.
- Drafted op-eds, speeches, talking points, and other materials that advanced the organization''s mission and goals.
- Streamlined internal communications processes for greater efficiency and collaboration among departments.
- Provided expert counsel on public affairs matters, guiding organizational leaders in making informed decisions.
- Wrote speeches, press releases, media responses and public service announcements.
- Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
ONSE Leadership Academy (OLA)
Office of Neighborhood Safety and Engagement
01.2019 - 04.2024
- Led program planning, data entry, and case management for gender-specific initiatives
- Delivered daily on-site and after-school support for participating schools
- Created RAP Session (Responsibility, Action, and Progress), adopted in the OLA expansion model
- Established the inaugural OLA Summer Program partnership with SYEP (2022)
- Oversaw operations at three schools, supervised 15 staff members, and coordinated with 11 vendors
- Managed conflicts and mediation across three schools, performing proactive Restorative Justice circles and facilitating conflict resolution.
- Collaborated with fellow facilitators to design and deliver engaging workshops tailored to specific organizational needs.
- Adapted teaching methods to accommodate diverse learning styles, promoting an inclusive atmosphere for all attendees.
- Actively participated in professional development opportunities, staying abreast of industry trends and best practices in leadership training.
- Measured program effectiveness through surveys and data analysis, continuously refining course material based on participant feedback.
- Contributed to the ongoing refinement and expansion of Leadership Academy offerings by identifying areas for growth and collaborating on new program initiatives.
- Directed and improved program operations by analyzing data and making proactive adjustments.
- Presented program updates and success stories at internal meetings and conferences to generate positive engagement around Leadership Academy offerings.
Social Media Outreach Specialist
ONSE
01.2019 - 01.2024
- Intercepted and interrupted potential violence escalation on social media
- Disrupted cycles of violence by providing resources to high-risk individuals and families through social media
- Established a strong social media presence with individuals and organizations in priority communities
- Cultivated partnerships with community members, District agencies, organizations, and businesses on social media to deliver services
- Promoted positive images and messaging to disrupt cycles of violence
- Facilitated peacemaking efforts including peace walks, vigils, ceasefire meetings, and conferences
- Responded to critical incidents in assigned communities
- Created campaigns and strategies to increase branding and social media presence
- Coordinated data reports and weekly meetings with Violence Interrupters
- Tracked and created data tables and reports for leadership.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Community Outreach Specialist
ONSE
01.2019 - 01.2024
- Led city-wide community service, outreach, relationship-building, and information gathering efforts in priority communities
- Enhanced community engagement by developing and implementing targeted outreach programs.
- Ensured support and quality assurance for ONSE contractor-sponsored programs
- Supported Safe Passage routes in priority communities
- Conducted canvassing in neighborhoods, connecting residents to resources
- Identified influential community members and stakeholders
- Facilitated and mediated neighborhood rivalries
- Managed the community event calendar and coordinated logistics for events
- Planned and executed successful community events, fostering dialogue and collecting feedback
- Assisted grassroots organizations in becoming vendors for DC Government
- Responded to community complaints and inquiries
- Collaborated with ANCs and influential community members to identify community issues.
- Fostered positive relationships with community members and local organizations through consistent communication and collaboration.
- Conducted needs assessments to identify areas requiring additional support or resources within the community.
- Coordinated with different service providers to meet clients' individual needs.
- Helped clients navigate social services system and access needed resources.
Fleet Management Specialist
01.2019 - 01.2024
- Transported agency vehicles for maintenance
- Cleaned and drove vehicles to prevent maintenance issues
- Coordinated with city agencies for vehicle registration and insurance.
Communications Specialist
01.2019 - 01.2024
- Developed social media content to enhance agency brand and engagement
- Crafted compelling and accurate messages aligned with government policies
- Authored press releases, media advisories, and communications materials
- Coordinated partnerships with agencies and organizations
- Designed apparel in line with leadership ideas
- Managed agency social media pages, increasing presence and monitoring engagement
- Crafted articulate talking points for leadership.
CBCR Community Navigator
01.2019 - 01.2024
- Maintained and expanded community partnerships
- Created and implemented funding development opportunities
- Referred clients to appropriate team members and agencies
- Developed programming for the community and performed needs assessment
- Assisted grassroots organizations with capacity building and technical assistance.
Pathways Program Ambassador
01.2019 - 01.2024
- Researched theories and perspectives on violence prevention
- Brainstormed programmatic solutions for the Pathways program
- Facilitated partnerships with DSLBD and aided participants in preparing for the annual Business Pitch Competition
- Collaborated with the Pathways team to strategize on participant selection.
Education
Criminal Justice/Social Work -
Saint Augustine's University
Communicating Non-Defensively -
DC Government
Gang-Involved Youth Training -
DC Government
Quality Customer Care -
DC Government
Writing for Results -
DC Government
Conflict Resolution -
DC Government
Change Management -
DC Government
Leadership Skills for Non-Managers -
DC Government
Giving and Receiving Feedback -
DC Government
Writing Essential Communications -
DC Government
Managing Up -
DC Government
Intro to DC Government Contracting -
DC Government
Microsoft Excel Level I -
DC Government
Restorative Justice Circle Training -
DC Government
Restorative Justice Train the Trainer -
DC Government
Positive Youth Development -
DC Government
Designing Change Management -
DC Government
Unpacking Bias -
DC Government
Transformational Mentor Training -
DC Government
Drupal Website Training -
DC Government
Skills
- Public Speaking
- Event Coordination
- Social Media Management
- Community Engagement
- Conflict Resolution
- Program Development
- Restorative Justice Practices
- Data Tracking and Reporting
- Analyzing data
- Strategic communications
- Researching issues
- Government relations
Timeline
Public Affairs Specialist
Department of Public Works
04.2024 - Current
Public Affairs Specialist
Office of Neighborhood Safety and Engagement (ONSE)
01.2019 - 04.2024
ONSE Leadership Academy (OLA)
Office of Neighborhood Safety and Engagement
01.2019 - 04.2024
Social Media Outreach Specialist
ONSE
01.2019 - 01.2024
Community Outreach Specialist
ONSE
01.2019 - 01.2024
Fleet Management Specialist
01.2019 - 01.2024
Communications Specialist
01.2019 - 01.2024
CBCR Community Navigator
01.2019 - 01.2024
Pathways Program Ambassador
01.2019 - 01.2024
Criminal Justice/Social Work -
Saint Augustine's University
Communicating Non-Defensively -
DC Government
Gang-Involved Youth Training -
DC Government
Quality Customer Care -
DC Government
Writing for Results -
DC Government
Conflict Resolution -
DC Government
Change Management -
DC Government
Leadership Skills for Non-Managers -
DC Government
Giving and Receiving Feedback -
DC Government
Writing Essential Communications -
DC Government
Managing Up -
DC Government
Intro to DC Government Contracting -
DC Government
Microsoft Excel Level I -
DC Government
Restorative Justice Circle Training -
DC Government
Restorative Justice Train the Trainer -
DC Government
Positive Youth Development -
DC Government
Designing Change Management -
DC Government
Unpacking Bias -
DC Government
Transformational Mentor Training -
DC Government
Drupal Website Training -
DC Government
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