Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ROGER MARTINEZ

Corona,CA

Summary

Security professional with strong background in risk management, threat assessment, and emergency response planning. Proven ability to lead teams and collaborate effectively to achieve organizational safety goals, adapting to evolving security needs. Skilled in crisis management, surveillance systems, and regulatory compliance, with focus on delivering reliable and consistent results. Dependable and adaptable, ensures secure environment through proactive strategies and decisive action.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director of Security

Hyatt Regency Irvine
08.2023 - Current
  • Oversaw budget allocation for security equipment and services, optimizing resource utilization while maintaining high levels of protection.
  • Trained staff in security awareness and protocols, cultivating a culture of vigilance within the organization.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
  • Managed a team of security professionals, providing guidance and ensuring adherence to industry standards.

Director of Security

Pasea Hotel & Spa
03.2020 - 08.2023
  • Established strong communication channels between departments on matters related to safety and security concerns.
  • Constructed incident-reporting mechanisms for staff members which streamlined information flow during emergencies or crisis situations.
  • Reviewed existing policies and procedures to identify areas for improvement, streamlining processes without sacrificing effectiveness or compliance standards.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.

Loss Prevention Supervisor

Paséa Hotel & Spa
07.2017 - 03.2020
  • Worked with the Security Manager to make the Loss Prevention team run smoothly on a daily basis, focusing on teamwork and communication.
  • Supervised a team of 8 loss prevention officers during a given shift.
  • Led a team of 4 loss prevention officers in monitoring a high volume of guest traffic during peak hours and days in Tanner's Bar and Pool side parties.
  • Screened vendors and contractors before granting access to restricted areas within the hotel.
  • Worked with hotel management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
  • Advised Loss Prevention officers and conducted investigations of significant issues within the hotel that could result in hotel liability.

Loss Prevention Officer

Pasea Hotel and Spa
11.2016 - 07.2017
  • Monitored and authorized entrance and departure of employees and visitors.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Denied entrance to the building to unauthorized persons.
  • Secured all doors in the Hotel during and after hours.
  • Monitoring CCTV camera system.
  • Key and Radio inventory control.
  • Security detail in Tanners on busy days.

Security Officer

Island Hotel
04.2007 - 11.2016
  • Promoted the hotel brand through exceptional hospitality to guest.
  • Recommended top dining and entertainment options for guests in the Newport Beach area.
  • Greeted guests in the main lobby and public areas.
  • Performed surveillance of suspects using cameras.
  • Secured all doors in the back offices and ballrooms after hours.
  • Denied entrance to the building to unauthorized persons.
  • Monitored and reported suspicious activities to local authorities.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Security detail for high profile guests.

Manager on Duty

Anaheim Marriott
04.2002 - 04.2007
  • Greeted and welcomed all hotel guests with a smile.
  • Promoted the hotel brand's loyalty scheme through exceptional hospitality.
  • Improved customer service ratings through exceptional service.
  • Conducted daily security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Supervised a team of 15 security personnel during a given shift.
  • Drafted security operating procedures and training materials for the human resources department.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
  • Advised security team and conducted investigations of significant threats and the loss or misappropriation of assets.
  • Analyzed and investigated all incidents alongside functional management and security supervisors.

Education

Real Estate State Certification Course - Real Estate Principles

Century 21 Real Estate Trainers
Anaheim, CA

High School Diploma - undefined

Saddleback High School
Santa Ana, CA

Skills

  • Loss prevention trainer
  • Security personnel training
  • AED Training
  • First Aid and CPR Certification
  • Security Guard License
  • Superior customer service
  • Courteous and helpful
  • Five-star hotel experience
  • Service-oriented
  • Hospitality background
  • Resort experience

Certification

  • California Real Estate License
  • Bureau of Security & Investigation Services, Guard Card #1912329
  • Bureau of Security & Investigation Services, Firearm permit #365264
  • Monadnock PR-24 permit #19131
  • Tear Gas / Pepper Spray permit #8045
  • CPR/First Aid/AED certified through 09/2020
  • Bloodbourne pathogens training
  • Hazardous material clean up training
  • Fluent in reading, writing and speaking Spanish

Languages

Spanish
Professional Working

Timeline

Director of Security

Hyatt Regency Irvine
08.2023 - Current

Director of Security

Pasea Hotel & Spa
03.2020 - 08.2023

Loss Prevention Supervisor

Paséa Hotel & Spa
07.2017 - 03.2020

Loss Prevention Officer

Pasea Hotel and Spa
11.2016 - 07.2017

Security Officer

Island Hotel
04.2007 - 11.2016

Manager on Duty

Anaheim Marriott
04.2002 - 04.2007

High School Diploma - undefined

Saddleback High School

Real Estate State Certification Course - Real Estate Principles

Century 21 Real Estate Trainers

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