Roger Peck
Shakopee,MN
Summary
Results-driven sales professional with over two decades in furniture and mattress sales, specializing in customer comfort solutions. Expertise in sleep diagnostics and body pressure mapping to enhance client experiences. Strong organizational skills leverage data analysis for market trend tracking and client retention strategies.
Overview
5
5
years of post-secondary education
31
31
years of professional experience
Work History
Macy's furniture gallery
Macys Department Store
Edina, Minnesota
10.2003 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.I’ve spent over two decades helping people turn their houses into homes and find the perfect night's sleep. To me, big-ticket retail isn't just about moving furniture—it's about listening closely, solving real comfort problems, and building lasting relationships.Currently, I’m a top-five producer at Macy's Furniture, where I consistently drive $800,000 to $900,000 in annual sales volume. I love the fast-paced energy of the showroom floor and pairing premium customer service with a genuinely consultative approach. My background also includes 7.5 years of specialized expertise with Sleep Number, where I completely dove into sleep science diagnostics, body-pressure mapping, and helping clients invest in their health through the right mattress setup.Interestingly, my educational background is in geography and computer science. While it might seem a bit different from retail, that analytical mindset gives me a huge advantage on the job. I love using data and CRMs to stay highly organized, track local market trends, and keep in touch with my long list of repeat clients.Whether you're looking to upgrade a room, improve your sleep health, or connect about the retail industry, I’d love to chat!What I bring to the table: Big-Ticket Retail Sales | Premium Mattress & Sleep Consultations | $900K+ Annual Volume Generation | CRM & Client Retention | High-Value Attachment Growth (Protection Plans & Accessories)
Sleep Number
Sleep Number Corporation
Edina, Mn
02.1996 - 10.2003
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science - Geography
South Dakota State University
Brookings, SD 08.1989 - 05.1994
Skills
- Furniture sales
- Mattress fitting
- Sleep diagnostics
- Body pressure mapping
- CRM tracking
- Consultative selling
- Customer needs analysis
- Client retention
- Attachment selling
- Product merchandising
- Relationship building
- Active listening
- Eagle Scout rank
Accomplishments
- Eagle Scout
Affiliations
- Committee member for BSA Scouting America Troop 619 in Shakopee.
- Outdoor coordinator for Troop 619.
Timeline
Macy's furniture gallery
Macys Department Store
10.2003 - Current
Sleep Number
Sleep Number Corporation
02.1996 - 10.2003
Bachelor of Science - Geography
South Dakota State University
08.1989 - 05.1994