Roger Robledo
Las Vegas ,NV
Summary
Dynamic bartender with a proven track record at Javier’s, excelling in customer service and multitasking. Recognized for developing loyal clientele through personalized interactions and outstanding beverage craftsmanship. Highly reliable team player, adept at training staff and maintaining operational excellence, ensuring a memorable experience for every guest.
Overview
18
18
years of professional experience
Work History
Bartender
Javier’s
Las Vegas
03.2022 - 07.2026
- Crafted and served a variety of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Engaged with customers to provide personalized service and foster repeat business.
- Assisted in inventory management, tracking supplies, and placing orders as needed.
- Trained new bartenders on drink preparation techniques and customer service protocols.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barback
VIVA! By Ray Garcia
Las Vegas, NV
02.2019 - 03.2022
- Assisted bartenders in preparing and serving beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure efficient service delivery.
- Restocked supplies and inventory, ensuring availability of essential items during peak hours.
- Collaborated with team members to improve workflow and reduce service wait times.
- Monitored guest interactions to identify opportunities for enhanced service and satisfaction.
- Executed opening and closing duties, maintaining operational standards consistently throughout shifts.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
Busser
Viva! By Ray Garcia
Las Vegas, NV
02.2019 - 03.2022
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by efficiently clearing and resetting tables for prompt service.
- Supported kitchen staff by delivering dishes and ensuring timely food service.
- Collaborated with team members to streamline workflows during peak hours.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Server Assistant
IHOP
Las Vegas, NV
02.2008 - 03.2018
- Supported servers in delivering exceptional customer service during high-volume shifts.
- Assisted in maintaining cleanliness and organization of dining areas and kitchen stations.
- Coordinated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Trained new staff on restaurant protocols, enhancing team efficiency and service quality.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NVSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Menu memorization
Timeline
Bartender
Javier’s
03.2022 - 07.2026
Barback
VIVA! By Ray Garcia
02.2019 - 03.2022
Busser
Viva! By Ray Garcia
02.2019 - 03.2022
Server Assistant
IHOP
02.2008 - 03.2018
High School Diploma -
Las Vegas High School