Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Rousseau

Austin

Summary

Experienced with managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.

Overview

14
14
years of professional experience

Work History

Consumer Success Representative

Realtor.com
08.2020 - Current

-Handled SMS, inbound calls, and outbound calls

-Data Entry

-Assisted customers with warm and professional attitude

-Troubleshoot customer problems

-5X Sales team MVP

-Consistent top tier representative

Sales Manager

Quickie Mart/Phreedum Inc.
02.2011 - 01.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

High School Diploma -

Memorial High School
Tulsa, OK
05-2011

Skills

    -Data Entry

    -Customer Service

    -Account Management

    -Sales Management

    -Business Development

    -Administartive Experiece

Timeline

Consumer Success Representative

Realtor.com
08.2020 - Current

Sales Manager

Quickie Mart/Phreedum Inc.
02.2011 - 01.2020

High School Diploma -

Memorial High School

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