Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Tankersley

Merced,CA

Summary

Dynamic leader with a proven track record at Lowes Home Improvement, enhancing inventory management and customer satisfaction. Excelled in training and mentoring at Halls True Value, fostering a culture of safety and continuous improvement. Skilled in personnel development and sales expertise, achieving significant process efficiencies and team performance enhancements.

Overview

21
21
years of professional experience

Work History

Dept Manager

Lowes Home Improvment
03.2009 - 09.2016
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Plumbing Manager

Halls True Value
02.2001 - 03.2009
  • Implemented safety protocols to minimize workplace accidents and protect personnel in the field.
  • Streamlined inventory management for cost reduction and increased availability of supplies.
  • Evaluated staff performance through regular reviews, identifying areas for improvement and providing constructive feedback.
  • Promoted a culture of continuous improvement within the organization, encouraging staff to identify and implement process improvements for enhanced efficiency and service quality.

Fork lift instructor for all employees

Assistant Plumber

Johnson Plumbing
07.1995 - 07.2000
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Preformed rough ins top outs and ran gas lines.

Education

High School Diploma -

Merced High
Merced
06-1972

Skills

  • Training and mentoring
  • Goals and performance
  • Personnel training and development
  • Sales expertise
  • Product restocking

Timeline

Dept Manager

Lowes Home Improvment
03.2009 - 09.2016

Plumbing Manager

Halls True Value
02.2001 - 03.2009

Assistant Plumber

Johnson Plumbing
07.1995 - 07.2000

High School Diploma -

Merced High
Roger Tankersley