Roger Vanderpuye
Hanover,PA
Summary
Results-driven professional with extensive experience in technical operations management. Known for exceptional problem-solving and communication skills, leading cross-functional teams to achieve strategic objectives and improve operational efficiency while maintaining cost-effectiveness.
Overview
22
22
years of professional experience
Work History
Technical Operations Manager
Blackstone Consulting Inc
Los Angeles, CA
02.2009 - 04.2026
- Led cross-functional teams to optimize technical operations and enhance service delivery.
- Developed and implemented strategic initiatives to improve operational efficiency and reduce costs.
- Managed vendor relationships, ensuring compliance with contractual obligations and quality standards.
- Streamlined workflows through process analysis and adoption of industry best practices.
- Oversaw project management activities, coordinating resources to meet project timelines and objectives.
- Successfully managed multiple high-priority projects concurrently while maintaining strict deadlines and budgets.
- Liaised with clients to address their concerns and ensure their satisfaction with the technical operations team''s performance.
- Oversaw daily operational activities within the technical department, including resource allocation, workload distribution, and priority setting.
- Collaborated with stakeholders to define project scope and requirements, ensuring alignment with business goals.
- Ensured compliance with industry best practices and regulatory standards by conducting regular audits and assessments.
- Created comprehensive documentation for internal procedures, enhancing knowledge sharing among team members.
- Collaborated with leadership staff to determine appropriate budgets.
Sr Security Manager
Securitas Security Services USA
Silver Spring, MD
08.2004 - 02.2009
- Led security operations, ensuring compliance with safety regulations and best practices.
- Developed and implemented strategic security protocols, enhancing overall operational efficiency.
- Mentored junior security personnel, fostering professional growth and skill development.
- Conducted comprehensive risk assessments, identifying vulnerabilities and recommending mitigation strategies.
- Evaluated vendor proposals for new security technologies, selecting solutions that best fit organizational needs while balancing cost considerations.
- Prevented unauthorized access into sensitive areas through diligent monitoring of CCTV systems and other surveillance equipment.
- Streamlined security processes by identifying areas of improvement, leading to increased efficiency and effectiveness.
- Reduced security breaches by regularly updating and enforcing access control measures.
- Managed cross-functional teams in the development of robust security plans tailored to specific projects and environments.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Responded swiftly to security incidents and effectively resolved security issues.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Evaluated security systems and procedures to identify areas for improvement.
- Cultivated relationships with external security vendors to make additional security resources available if necessary.
Education
Criminal Justice
University of Maryland Global Campus
Hyattsville, MD06-2002
Associate of Science - Engineering Sciences
Montgomery College
Rockville, MD05-1997
Skills
- Windows administration
- Customer support
- Team management
- Hardware troubleshooting
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Self motivation
- Analytical thinking
- Risk assessment
- Professionalism
- Project management
Affiliations
ASIS
Timeline
Technical Operations Manager
Blackstone Consulting Inc
02.2009 - 04.2026
Sr Security Manager
Securitas Security Services USA
08.2004 - 02.2009
Criminal Justice
University of Maryland Global Campus
Associate of Science - Engineering Sciences
Montgomery College