Gary Keathley
Martin
Summary
Dynamic Technical Operations Manager with a proven track record at East Kentucky Network, enhancing team productivity and operational efficiency. Expert in DWDM and VoIP configuration, skilled in team management and vendor negotiations. Championed process improvements that significantly streamlined workflows, ensuring alignment with business goals and future growth needs.
Overview
13
13
years of professional experience
Work History
Technical Operations Manager
East Kentucky Network
05.2022 - Current
- Oversee operations of the Transport Network and its employees
- Oversee operations of the Cellular Switch Network and its employees
- Oversee operations of the outside plant network and its employees
- Championed process improvement initiatives that led to increased efficiency across technical operations teams.
- Enhanced team productivity by implementing efficient workflows and processes in technical operations.
- Collaborated with stakeholders to define project scope and requirements, ensuring alignment with business goals.
- Managed vendor relationships, negotiating contracts and ensuring timely delivery of products and services.
- Developed and executed strategic plans for technical infrastructure upgrades, resulting in enhanced operational efficiency.
Fiber Network Supervisor
East Kentucky Network
09.2021 - 05.2022
- Standardized equipment configurations to simplify management tasks while maintaining high levels of performance.
- Conducted capacity planning exercises to ensure adequate resources were available for future growth needs.
- Maintained compliance with industry regulations by conducting regular security audits and adjusting policies as needed.
Senior Fiber Technician
East Kentucky Network
08.2017 - 09.2021
- provisioned and maintained all ethernet circuits for both EKN and its partner companies
- Turned up Ciena 6500 DWDM network
- Worked all all types of CPE devices for business and cellular customers
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
- Performed regular preventive maintenance on equipment used in fieldwork ensuring their optimum functioning at all times.
Fiber Optic Technician
East Kentucky Network
02.2012 - 08.2017
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Worked will all partner companies on new TDM and Ethernet circuits
- Installed and powered new equipment in all EKN COs
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Education
No Degree - Education
Alice Lloyd College
Pippa Passes, KY05-2010
Skills
- Team management
- Ethernet, MPLS, G8032
- CPE installation test and trouble shooting
- DWDM and long haul transport
- SIP protocol understanding
- VoIP configuration and troubleshooting
- QoS and Network Performance Tuning
- SBC Configuration
- Expert in Photonics
- Hardware troubleshooting
- Customer support
- Windows administration
- Automation tools
Timeline
Technical Operations Manager
East Kentucky Network
05.2022 - Current
Fiber Network Supervisor
East Kentucky Network
09.2021 - 05.2022
Senior Fiber Technician
East Kentucky Network
08.2017 - 09.2021
Fiber Optic Technician
East Kentucky Network
02.2012 - 08.2017
No Degree - Education
Alice Lloyd College
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