Roger "Matthew" Monge
Downey,CA
Summary
Compassionate Case Manager adept at handling high caseloads without sacrificing quality of care. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution, and communication abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager
Special Service For Groups
09.2022 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Advocate for client needs and rights to resolve roadblocks.
Drug and Alcohol Intern
Special Service For Groups - APAIT
02.2023 - 06.2023
- Led supportive group discussions and education sessions with alcohol and drug users.
- Provided comprehensive case management services, created treatment plans, and connected clients to appropriate resources.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others, especially clients.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Developed individual treatment goals based on cultural needs, history, and diagnosis.
- Coordinated referrals for addiction services based on individual client needs and preferences.
Community Outreach Worker
Being Alive LA
06.2021 - 09.2021
- Surveyed local program participants to ascertain problematic areas requiring improvement.
- Conducted community workshops to promote different programs and educate public on available services.
- Wrote content for social media pages and informational packets.
- Connected individuals with available and relevant resources.
Education
High School Diploma -
Downey High School
Downey, CASanta Monica College
Santa Monica, CALA Institute For Alcohol & Drug Counseling
Carson, CASkills
- Emotional & Cultural Awareness
- Clients Rights
- Crisis Intervention
- Client Empowerment
- Resource & Referral Identification
- Case Planning and Management
- Home Visits and Inspections
- Trauma-Informed Care
- Case Notes
- Alcohol and Substance Abuse
Certification
-CPR/First Aid Certified
-Opioid Overdose First Aid Certified
Timeline
Drug and Alcohol Intern
Special Service For Groups - APAIT
02.2023 - 06.2023
Case Manager
Special Service For Groups
09.2022 - Current
Community Outreach Worker
Being Alive LA
06.2021 - 09.2021
High School Diploma -
Downey High School
Santa Monica College
LA Institute For Alcohol & Drug Counseling
-CPR/First Aid Certified
-Opioid Overdose First Aid Certified
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