Summary
Work History
Education
Skills
Timeline
Generic

Rohan Gregory

AUSTIN,TX

Summary

Cable Installation Technician with a track record of enhancing customer satisfaction and reducing callbacks by efficiently diagnosing and resolving cable issues for Dcomm. Skilled in installing coaxial and fiber optic systems, demonstrating adept use of power and hand tools. Excels in streamlining installation processes and effectively advising customers on service selections, showcasing strong problem-solving and communication abilities.

Work History

Cable Installation Technician

Dcomm
  • Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.

Education

Associate of Science - Computer Network Engineering

Florida Computer College
Hollywood, FL
02.2006

Skills

  • install coxial cable tv ,internet an phone service
  • Power Tool Usage
  • Hand tool operation
  • install fiber optic internet in home an business

Timeline

Cable Installation Technician

Dcomm

Associate of Science - Computer Network Engineering

Florida Computer College
Rohan Gregory