Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rohan Sah

Irving,TX

Summary

Proactive Front Desk Assistant with a track record of enhancing guest satisfaction at Anapurna Hotel. Leveraged excellent communication and problem-solving skills to efficiently manage peak times and maintain cleanliness, significantly improving guest retention. Demonstrates strong teamwork and time management abilities, ensuring a welcoming environment for all visitors.

Overview

1
1
year of professional experience

Work History

Front Desk Assistant

Anapurna Hotel
03.2022 - 02.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

Education

High School Diploma -

Prasadi Academy
Lalitpur, Nepal

Skills

  • Excellent Communication
  • Problem-solving skills
  • Hospitality services
  • Time Management
  • Maintaining cleanliness
  • Team work

Languages

English

Timeline

Front Desk Assistant

Anapurna Hotel
03.2022 - 02.2023

High School Diploma -

Prasadi Academy
Rohan Sah