ROHJAY J. ROBINSON

ALA main responsibility is to plan and execute loading Freight, mail, human remains, animals and bags.

ALA coach, delegate instructions and managed aircraft operation upon arrival and departure.

ALA communicate with captain as to what king of dangerous goods is loaded on aircraft and where it is loaded.

• Used both manual and electronic methods to compute aircraft weight and balance.
• Followed all preferred work methods, safety policies and procedures per company guidelines while reporting unsafe conditions.

Customer Service Agents greet our customers guide and assist them with the ticketing and baggage check-in process. They use a computer to sell, print, and reissue tickets. Use computers to assist customers with seat availability and make gate announcements regarding the boarding process.

• Communicated with work personnel by relaying information via radio calls.
• Managed over 300 plus passengers per day with checking-in, ticketing issue and boarding.

Line service technician supports daily facilitation of aircraft while promoting quality service to private aircraft jet ownership experience. Line technician Loads and unload passenger baggage, assist/provide transportation to and from aircraft. Also assist in winter operations including plowing and shoveling snow.

Ramp coordinator is responsible for following documented operation processes for international arrival and departure flights. The role also includes performing Triple duties for each departure to ensure all baggage is accounted for and authorized for carriage. A ramp coordinator makes sure that the team is doing what they are supposed to do.

• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
• Checked cargo and baggage for security to meet TSA regulations.
• Documented cargo movements and maintained updated files with real-time information.
• Utilized optimum practices for safe, timely loading and unloading of aircraft cargo.

• Used both manual and electronic methods to compute aircraft weight and balance.
• Reviewed work schedules, performed safety checks on equipment and obtained supplies to perform work and prepare for operations.
• Performed damage control checks on items received and contacted supervisors about removing items according to company policies.
• Performed pre-flight and post-flight

• Ramp agent/baggage Handler are required to safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft.
• Positioned and towed aircraft from remote locations of airport to designated areas for operation.
• Guided aircraft into and out of parking positions using hand signals.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Cabin service coordinator oversea directs and assist in cleaning of aircraft interiors. Performs visual inspection of aircraft to ensure aircraft is in clean standard for departure. Ensures supply room is kept organized, monitors usage of supply and ensures inventory is adequate to meet service requirements.