Enthusiastic and dependable Youth Mentor with experience in the field of assisting children in the everyday life. Experienced in developing children's creative thinking skills while maintaining positive encouragement. Practiced in communicating with children from various cultural backgrounds. Highly efficient with all Microsoft Office programs.
Authorized to work in the US for any employer
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Welfare Examiner
Seneca County DHS
Waterloo, NY
07.2023 - 01.2024
Responsible for determining eligibility of applicant/recipients applying for SNAP and Temporary assistance programs
Interviewed applicants/recipients during crisis and emergency circumstances while demonstrating empathy and client centered care
Collected data necessary to determine eligibility for assistance services
Collaboration with clients and empowering them in solution focused approach to achieve desirable outcome
Offering additional community resources and support to further assist individual and family needs
Knowledge of WMS and MYWORKSPACE programs used daily to preform task.
Managed caseloads of applicants, consistently reviewing income eligibility via statewide verification system
Certified Peer Specialist
FLACRA
Clifton Springs, NY
02.2020 - 11.2023
Work collaboratively with community partners and maintain positive working relationships to conduct outreach in community
Assist unsheltered individuals with accessing resources and making referrals
Adept in working in both team-based and independent capacities
Strong understanding of ethics and client confidentiality
Assist in obtaining documentation necessary such as ID, Social Security cards, and income verification
Excellent listening and oral communications skills
Assist in identifying appropriate housing and completing housing applications
Completed intakes and referrals while maintaining detailed and accurate records for client outcomes
Responded to crisis situations when severe mental health and behavioral issues arose
Proficient in Homeless Management Information System (HMIS)
Youth Mentor
VOULUNTEER SERVICES
Geneva, NY
07.2019 - 02.2020
Epic Zone
Provide emotional support
Role modeling healthy behaviors
Establish positive and trusting rapport with individual participants
Implement instructional activities that contribute to climate where members are actively engaged in meaningful learning experiences.
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues
Introduced members to positive and creative outlets such as drawing and poetry
Cleaning, Washing, and Metal Equipment Operator
ABM Industries
Canandaigua, NY
09.2019 - 02.2020
Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Maintained and cleaned equipment after each job and inspected.
Education
High School Diploma -
Finger Lakes Community College
Canandaigua, NY
May 2020
Skills
Powerpoint
MS Office
Microsoft Excel
Mentoring
Social Work
Motivational Interviewing
Case Management
Data Collection
Crisis Intervention
Individual / Group Counseling
Addiction Counseling
Conflict Management
Intake Experience
Crisis Management
Certification
Certified Recovery Specialist
February 2020 to November 2023
Certified Recovery Peer Specialist