Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rojelio Jimenez

Eagle Pass,TX

Summary

Knowledgeable Desired Position with solid background in process coordination and proven track record of streamlining operations and improving efficiency. Successfully implemented process improvements and facilitated cross-functional collaboration to enhance productivity. Demonstrated expertise in workflow optimization and team leadership.

Developed skills in process improvement, project coordination, and workflow optimization within high-paced environment. Seeking to transition into new field, leveraging strong organizational and analytical abilities. Dedicated to fostering efficient and effective solutions in diverse settings.

Overview

9
9
years of professional experience

Work History

Border patrol process coordinator

Border patrol
09.2022 - Current


  • Uphold high standards of productivity and quality in operations.
  • Processing undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
  • Communication - In my work environment bilingual is necessary, due to many in my work force know the bare minimum in Spanish. While majority of aliens are non English speaking I am able to give them giving verbal commands, instructions information and issue verbal commands.
  • Do/Cro - Welfare checks, printing alien files, in contact with aliens that are in the hospital and making sure they are placed in the right place. Working with law enforcement officials to apprehend violators.
  • Processing: create files, and make sure the details and information are correct. Take aliens' DNA.
  • Intake/Rolling: Take subject information, making sure the information is correct, and take their biometrics.
  • FPQ - Fingerprint query searching for aliens, past history, using several types of apps such as NGI, IDENT, ABIS, and TECS.
  • Gained academy training in Artesia, New Mexico. Conducted body searches, contraband searches, ground tactics, proper use of firearms, immigration law, courses in proper Spanish, marching, following the chain of command, how to drive in harsh conditions from skidding, off-road, speeding, turning on lights and sirens, calling for support (air, EMT, boat, horse support), proper use of baton, pepper spray, and handcuffing. How to use the e3 system, detention module.

Team Member

Tractor Supply Company
09.2017 - 07.2021
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales Associate

Danny's Western Wear
11.2019 - 07.2020
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Team Member

Sonics Drive In
09.2015 - 09.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

General Associates degree -

South West Texas Junior College
Eagle Pass, TX

High School Diploma -

Eagle Pass High School
Eagle Pass, TX
06.2016

Skills

  • Advanced English
  • Spanish ability
  • Continuous development
  • Call Center Operations
  • Equipment operation
  • Team building
  • Active listening
  • Working collaboratively
  • Experience in leadership
  • Safety understanding
  • Program evaluation
  • Quantitative skills
  • Communication
  • Quality monitoring
  • Health and safety compliance
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Critical thinking
  • Fork lift certified
  • Organizational skills
  • Verbal and written communication
  • Commercial driver license class b

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Border patrol process coordinator

Border patrol
09.2022 - Current

Sales Associate

Danny's Western Wear
11.2019 - 07.2020

Team Member

Tractor Supply Company
09.2017 - 07.2021

Team Member

Sonics Drive In
09.2015 - 09.2017

General Associates degree -

South West Texas Junior College

High School Diploma -

Eagle Pass High School

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Rojelio Jimenez