Rokeya Sykes
Baltimore,MD
Summary
Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.
Overview
6
6
years of professional experience
Work History
Quality Assurance Specialist
TEKsystems
04.2022 - 07.2025
- Collected and analyzed data to measure effectiveness of quality control processes.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Developed and implemented procedures to meet product quality standards.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Operations Analyst
AKYTECH Consulting
10.2019 - 03.2022
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Created and managed operational databases to store and track data and maintain accurate information.
- Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
- Conducted research and analysis to develop model-based solutions to complex operational problems.
Education
Bachelor of Science - Business Administration
University of Maryland
Baltimore, MD06-2022
Skills
- Application audits
- Correction action planning
- Testing feasibility
- Quality system implementation
- Data analysis
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Identified critical bugs before production, preventing major consumer issues.
- Helped improve consumer satisfaction scored by ensuring higher quality product.
Timeline
Quality Assurance Specialist
TEKsystems
04.2022 - 07.2025
Operations Analyst
AKYTECH Consulting
10.2019 - 03.2022
Bachelor of Science - Business Administration
University of Maryland
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